Requisition ID: 386291
Position Number: 20003574
Posting End Date: August 16, 2025
City: Winnipeg
Employer: Winnipeg Regional Health Authority
Site: WRHA Community Health Services - Access St. Boniface
Department / Unit: L3 St. Vital Team
Job Stream: Clinical Support
Union: CUPE
Anticipated Start Date: 09/02/2025

POSITION OVERVIEW

As a member of a Home Care Team, and accountable to the Team Manager (TM), the incumbent supervises and ensures the efficient delivery of services to Home Care clients by coordinating Direct Service Staff (DSS) consisting of ISWs, HCAs, HSWs and RAs in accordance with the HCA/HSW Collective Agreement, program standards and policies, and care plans developed by Case Coordinators (CC).
The incumbent maintains a competent complement of DSS to meet case load demands including identifying recruitment and education needs; matching, assigning and scheduling DSS; and providing ongoing supervision and evaluation.

EXPERIENCE

• Previous experience supervising staff, preferably in a unionized environment, is required.
• Proficiency in computerized systems (windows environment, word processors, spreadsheets and databases).
• Previous experience scheduling staff in work assignments.
• Related experience in a healthcare field.
  Consistent with the French Language Services Policy of the Government of Manitoba and the Winnipeg Regional Health Authority’s French Language Services Policy, the WRHA is committed to offer services in French and English in designated program/service areas serving francophone communities in Winnipeg. THIS POSITION HAS BEEN DESIGNATED BILINGUAL.

EDUCATION (DEGREE/DIPLOMA/CERTIFICATE)

• Recognized post-secondary certificate and/or diploma in a health services or social sciences field required.

QUALIFICATIONS AND SKILLS

• Exceptional organization and problem-solving skills.
• Ability to work in a fast-paced environment and to prioritize a large complex workload to meet deadlines.
• Exceptional interpersonal and communication skills (oral and written).
• Demonstrated ability to be flexible in a dynamic environment.
• Ability to maintain a high level of confidentiality.
• Knowledge and understanding of cultural diversity as it relates to clients and staff.
• Demonstrated ability to function as a team member, work collaboratively across sectors, and be an active participant in multi-disciplinary teams.
• Ability to work independently.

QUALIFICATIONS ET COMPÉTENCES

• Aptitude à s’exprimer en français à un niveau linguistique prédéterminé.
• Excellentes aptitudes en organisation et en résolution de problèmes.
• Capacité de travailler dans un milieu au rythme rapide et d’établir les priorités pour une importante charge de travail afin de respecter les échéances.
• Compétences exceptionnelles pour les relations interpersonnelles et les communications verbales et écrites.
• Capacité manifeste de faire preuve de souplesse dans un milieu dynamique.
• Capacité de respecter un haut niveau de confidentialité.
• Connaissance et compréhension des diversités culturelles touchant les clients et le personnel.
• La capacité manifeste de travailler en tant que membre d’équipe, de travailler de façon collaborative dans tous les secteurs, en tant que participant actif dans les équipes multidisciplinaires.
• Capacité à travailler de façon autonome.

PHYSICAL REQUIREMENTS

Not Applicable