RESOURCES COORDINATOR

Would you like to be part of a fast-paced, dynamic business, working alongside committed colleagues to help people put their lives back together following unexpected property damage?
Do you thrive in a role that continuously challenges you to think on your feet, solve problems creatively, and contribute to a team full of energy and purpose?
At Richfords, our Resources Team plays a vital role in the success of our operations. We are responsible for the programming and planning of our response to insurance incidents—ensuring we react swiftly, smartly, and in line with our values.
We’re looking for a motivated individual who brings cognitive agility, a keen eye for detail, and the drive to energize those around them. You’ll be diligent in your approach, naturally thorough in your work, and take pride in keeping things running smoothly, even in the face of changing priorities.

· Efficient and logical route planning across the UK
· Allocating technicians and engineers to projects based on skillset and job requirements
· Sourcing, booking, and building long-term relationships with sub-contractors
· Coordinating accommodation and logistics for mobile response teams
· Communicating clearly with our customer base and internal/external stakeholders
· Hiring specialist equipment when required for bespoke project needs
· Creating purchase orders and reconciling credit card expenditure accurately
· Continuously triaging and re-prioritising jobs to meet real-time operational needs
· Organising vehicle repairs, servicing, and sourcing additional vehicles when needed