A career in Resourcing and Deployment, within Internal Firm Services, will provide you with the opportunity to work in cross line of service staffing helping our network be even more agile in the ever-evolving markets we work with, providing the right people on the right projects at the right time. You’ll focus on ensuring that resources of suitable skills and caliber are available for tasks and activities as required as well as managing the education, planning, and skills enhancement associated with resources. As a team, we maximize resource sharing and enable the delivery of PwC to our clients through line of service and cross line of service staffing, forecasting, utilization, and workload balance while considering development and diversity initiatives.

• Strategically plan and oversee the allocation of Client Service Staff (CSS) to ensure; alignment with firm’s strategic priorities, achievement of business metrics, resolving unassigned clients and reallocations for new CSS joiners/leavers
• Utilize continuous planning and scheduling to meet firm utilization targets, with a primary focus on staff leverage and peak season metrics
• Gather information on staff career goals, strengths, and areas of opportunities to effectively match the right staff with the right client engagements. (via Partners and Managers coaches)
• Collaborate and team with RM professionals to; share best practices, continuously improve processes, facilitate staff borrowing/lending and secondments, and participate in team initiatives for technology enhancements that drive operational improvement
• Build strong relationships within the line of service to establish oneself as a trusted advisor while also promoting and focusing on resource sharing across regional counterparts
• Analyze productivity reports and business needs to develop actionable plans for workload balancing, utilization improvements, and the creation of new career paths that align staff interests with firm needs
• Review and analyze financial results monthly, partnering with local leadership to recommend solutions on operational matters such as utilization, chargeable hours, and headcount adjustments
• Develop expertise in RM technology, particularly TalentLink Staffing & Deployment, to support assignment planning, allocations, forecasting, and reporting, and deliver training on all TalentLink modules to staff, while focusing on technological enhancements and the development of new tools for continuous improvement
• Ensure staff assignments comply with firm quality standards (QMSE