REQUIREMENTS

Essential
A commitment to excellent customer service demonstrated through excellent interpersonal and communication skills
Planning and organisational skills
The ability to work on several tasks concurrently, and respond to customer queries and transactions within tight deadlines
Strong attention to detail and quality awareness.
A team player, flexible and able to collaborate with HR colleagues to deliver exceptional service
Professional at all times; handles client and personnel data with discretion
Proven ability to work under pressure in a deadline driven and rapidly changing environment
Desirable
Proven experience in a recruitment coordination or HR Support role.
Proficiency in applicant tracking systems (ATS)
Proficient in Microsoft Office Suite
And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

JOB PURPOSE

A key member of the recruitment team this role is critical in supporting the team to deliver an excellent candidate experience.You’ll act as the main point of contact for managing recruitment administration tasks and dealing with queries across both the Experienced Hire and Early Careers Recruitment team
Key responsibilities
Act as first point of contact for the Recruitment team in managing recruitment admin processes for both Early Careers and Experienced Hire.
Timely scheduling of interviews and assessment centres in line with agreed admin SLAs
Draft roles and programmes for the recruitment teams on the applicant tracking system in line with agreed admin SLAs
Work with the other co-ordinators and recruiters to ensure processes, campaigns and projects are planned, managed and delivered on time
Deal with various queries from managers, joiners and interns/graduates
Supporting with contract generation and internal transfer requests
Inputting of information in HR System
Management of Shared Recruitment Inbox
Proactively support the team with various ad hoc duties, including updating of process documents
Support Invoice Processing
Process travel expenses
Visa processing of individuals through collaboration with the UK International Mobility Team
Complete ad hoc Recruitment tasks as required.