Are you a passionate and motivated individual eager to make a positive impact in the community? Hope Cooperative is a well-respected, award-winning nonprofit organization that provides comprehensive mental health and supportive housing services across Sacramento and Yolo Counties. We’re seeking compassionate, dedicated individuals to join our team and support the most vulnerable in our community. With our ongoing expansion, we’re hiring and offering a sign-on bonus!
Position Title: Respite Services Coordinator
Program(s) and Location: Crisis Respite Center (Sacramento, CA)
Schedule: Full-time, Non-Exempt, 40 hours per week, Monday through Friday 7am to 3:30pm
Pay rate: $21.95 – $23.05 hourly depending on years of experience and education

QUALIFICATIONS:

• Lived experience as a mental health consumer or a family member of a mental health consumer or as someone who has experienced homelessness.
• Ability and willingness to work with people experiencing homelessness where they are in encampments, on the street, or in shelters.
• Work experience with persons who have substance abuse problems, preferably individuals who are dually diagnosed (mental health & substance abuse) is highly desirable.
• Knowledge of 12-Step Programs and/or personal experience with substance abuse recovery is highly desirable.
• Demonstrated knowledge of General Assistance, Food Stamps, Temporary Aid to Needy Families, Unemployment Insurance, and SSI/SSDI regulations

OTHER SKILLS, ABILITIES, AND JOB REQUIREMENTS:

• Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings
• Consumer of mental health services or a family member of a mental health consumer is desirable
• Work overtime as requested and approved, including after-hours duty as needed

• Support individuals with active listening, demonstration of empathy, and carry a message of hope and recovery.
• Observe, assess, intervene, and refer (within one’s scope of practice) in situations with clients regarding mental health symptoms, physical health symptoms, and substance use issues.
• Develop service/goal plans with clients and meet with the clients as needed to encourage, support and advocate for progress and assist with skill development.
• Provide positive public relations, community referrals, information, and support by linking clients to needed resources; advocate with and on behalf of clients and significant support persons the clients have identified.
• Accurately complete all necessary forms, reports, and paperwork required by the program on a timely basis (e.g., progress notes, special incident reports, discharge summaries, Medi-Cal billing, Avatar forms, and HMIS).
• Ensure the office, house, rooms, units, and yard are clean and fit for occupancy, where applicable. Provide and assist with cleaning as needed.
• Act as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults, and elder/senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm.
• Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the Agency HIPAA Manual.