Posting Date: Mar 6, 2025, 12:02:04 PM
Primary Location: Ontario-Ottawa
Job Type: Permanent
Schedule: Full-time
Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and abroad. EDC offers financial products and knowledge to help Canadian businesses confidently enter new markets, reduce financial risk, and grow their business.
When you join our team, you’ll be helping Canadian businesses learn the endless possibilities that open to them through export and help bring their vision, passion, and innovation to the world. Your knowledge and expertise will support more than 25,000 Canadian businesses and their customers in as many as 200 markets worldwide. You’ll work amongst the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making an impact every day – for businesses, for Canada and for the people you work with.
Are you ready to make an impact? Join EDC, recognized as a Top 100 and Top Family-Friendly Employer, as we take on the risk so Canadian businesses can take on the world. #LI-Hybrid

• Serve as the Architecture Owner, facilitating the creation, evolution of the overall solution design with respect to the ServiceNow best practices and team standards
• Develop and maintain architectural blueprints for ServiceNow implementations, ensuring alignment with business goals and technical standards of EDC such as the Well-Architected Framework.
• Design solutions in the core platform and the business space, such as CSM, HRSD, SecOps, and WSD
• Provide technical guidance and mentorship to the different teams, ensuring best practices and high-quality deliverables.
• Work closely with business stakeholders, project managers, and other architects, business analysts and third-party vendors to gather requirements and translate them into effective ServiceNow solutions.
• Oversee the configuration, customization, and maintenance of the ServiceNow platform, ensuring optimal performance, scalability, security.
• Stay updated with the latest ServiceNow features and industry trends, and proactively recommend improvements to enhance platform capabilities.
• Conducting or attending workshops for stakeholders to convert vision and value, business requirements into efficient solution designs. Frequently engage with the Enterprise Architects
• Creating and defining operating models, capability models, and technical architectural models.
• Participating in strategic planning and aligning technology initiatives with organizational goals.
• Overseeing the implementation and operationalization of end-to-end solutions.
• With the help of the Admin team and the service tower team, address architecture questions with the team to ensure consistent and sound solutioning
• Document architecture solutions using architect tools such as diagrams at multiple level of abstractions, documentation and technical presentations
• Ensures consistency in architecture and engineering approaches

Screening Criteria

• Undergraduate Degree in Computer Science, Software Engineering or related field
• Minimum 7 years of experience delivering IT solutions as a Solutions Architect
• Minimum of 5 years of applied experience on the ServiceNow platform
• Minimum 2 ServiceNow Certifications, such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and Certified Application Developer (CAD) or any other ServiceNow certifications
• Key understanding of solutions related to a modern ecosystem: such as domain architecture, microservices, APIs, streaming, Cloud technologies, real-time dataflows, orchestration, Cloud, and DevOps