JOB OVERVIEW

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  PURPOSE OF THE MOBILE RESPONSE TEAM:The purpose of a Mobile Response Officer is to protect the BBC property, people and / or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and any subsequent changes.Conducting internal / external patrols and responding to any emergency that requires security attendance to ensure we meet and / or exceed the Key Performance Indicators of the client through full responsibility and accountability, providing a service that aids in the efficient running and retention of the contract.

KEY SKILLS, TRAINING, KNOWLEDGE.

• Must possess applicable SIA Licence.
• Excellent levels of verbal and written communication.
• Experience in a similar role or within a similar environment.
• IT literate core competencies.
• Ability to take and retain instructions from Team Leader and Management.PERSONAL ATTRIBUTES.
• Be approachable.
• Be proactive.
• Be enthusiastic.
• Have a very high standard of customer service.
• Be motivated.CORE COMPETENCIES.MANAGING RELATIONSHIPS AND COLLABORATION.
  Able to build and maintain effective working relationships with a diverse range of people. To work collaboratively with other teams, colleagues, and client staff, to solve problems. Share ideas, knowledge, and information.

KEY RESPONSIBILITIES (NOT LIMITED TO).

• To respond to all incidents within BBC W1 Campus and follow escalation procedures.
• Able to remain active for an extended period.
• Conducting internal and external patrols with prescribed patrolling equipment.
• Demonstrate the ability to think and act quickly in emergencies or under pressure.
• Able to demonstrate the ability to work as part of a team as well as on your own.
• Able to identify a pre-emptive attack, negate or evade threats or intimidation of VIP with tact / diplomacy with strong security knowledge and training.
• Able to complete a full planning assessment for access and exit route for VIP / VVIP visitation to the BBC building.
• Able to conduct dynamic risk assessments.
• To have a thorough knowledge of routine and emergency procedures and be able to respond efficiently, and appropriately, in any eventuality.
• Ability to deliver a clear and concise incident report.
• Ensuring incidents are reported in a timely and accurate manner.
• To respond to all incidents and follow escalation procedures.
• To be aware of Hostile Reconnaissance techniques that may be employed against the BBC buildings or occupants therein and to be always vigilant.
• Following company dress code always maintaining a high standard.
• Use safe working practices in line with company risk assessments and assignment instructions.
• Completion of varied patrol patterns, for internal and external areas as directed by the Mobile Response Team Leader.
• Effectively communicate with the LSOC.
• Any other security duties directed by the business or client that falls within your level of training and licensing.
• Ability to identify and utilise the Behavioural Detection Techniques.
• Building on relationships between the community businesses.
• Liaising with the local police, organising events for crime prevention.
• Carry out all other reasonable management requests.