Responsible Person - Pharmacist at Artsen zonder Grenzen (Médecins Sans Frontières, Nederland)

, , Netherlands -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

6711.0

Posted On

06 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Good Distribution Practice, Regulatory affairs, Quality management system, Risk management, Supply chain management, Pharmaceutical compliance, Audit management, Data integrity, Root cause analysis, CAPA, Standard operating procedures, Technical documentation, Interpersonal skills, Problem solving, Time management, Communication

Industry

Non-profit Organizations

Description

Médecins Sans Frontières (MSF) is an international, independent medical humanitarian organization. As a non-profit, self-governed movement of over 63,000 dedicated professionals, we provide life-saving medical assistance to people affected by armed conflict, natural disasters, disease outbreaks, and exclusion from healthcare. Our work is guided by medical ethics and the principles of impartiality, independence, and neutrality. We act based on need, and when we witness injustice, we speak out. Our commitment to professionalism and humanity can mean the difference between life and death. People are our priority. At Médecins Sans Frontières (MSF)/ Artsen zonder Grenzen, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We encourage diverse applicants including individuals of all gender identities, ages, sexual orientations, nationalities, ethnic background, religions, beliefs, social and marital status, people with different abilities and all other diversity characteristics and how they intersect together. Logistics department The OCA Logistics department consists of four main units: the European Supply Centre - Amsterdam Procurement Unit (ESC-APU), the Field Support Unit (FSU), the End-To-End Supply Chain Excellence Unit (E2ESC), and the Quality Assurance & GDP-Compliance Unit (QACU). ESC-APU is responsible for sourcing, procurement and order processing for supplies across some 26 project countries. The FSU supports country programs through two wings: Operational Logistics & Field Supply Chain Management, and Technical Logistics. E2ESC drives continuous improvement of End-to-End Supply Chain performance, strategies, processes and practices. QACU ensures MSF-OCA's compliance with applicable regulatory requirements, including Good Distribution Practices (GDP), and provides quality assurance, expert advice and oversight for pharmaceuticals, medical devices and specialized food products. Quality Assurance — encompassing GDP and regulatory affairs — plays a vital role in ensuring that medical products delivered through our supply chain maintain their integrity, safety and therapeutic value. GDP specifically governs the procurement and distribution of medical products for human use, ensuring they are consistently stored, transported and handled under conditions that preserve their quality and meet international regulatory standards. Our Logistics department is looking for a: Responsible Person - Pharmacist (40 hours) – Based in the Amsterdam office – Main objectives In this role your knowledge, experience and hard work directly contributes to advancing MSF’s social mission of assisting people around the world affected by conflict, epidemics, natural disasters, or exclusion from health care. Together with colleagues in the Quality Assurance & GDP Compliance Unit (GDP Responsible Persons, Quality Assurance Referents, Compliance Support Officers, Document Management Administrator) you form an inter-disciplinary and collaborative approach towards meeting regulatory requirements, optimising related operational processes, and safeguarding quality of medical products and specialised foods. We are looking for a Responsible Person (RP) – Pharmacist who will play a key role in ensuring that Good Distribution Practice (GDP) and applicable national and international regulatory requirements are correctly implemented, continuously monitored, and fully adhered to across our upstream supply chain operations. As the RP, you will ensure that MSF Netherlands (MSF-NL) remains compliant with the conditions of its wholesale distribution authorization. This includes maintaining all relevant licenses, overseeing quality systems, and ensuring that medicinal products are consistently stored, transported, and handled in a manner that safeguards their quality and integrity. In addition to regulatory oversight, you will be responsible for identifying, monitoring, and analysing risks related to compliance and distribution practices. You will provide expert advice on regulatory requirements and ensure that appropriate controls and corrective actions are in place to uphold the highest standards of quality. Are you keen to put your knowledge to the service of our values and important mission? Do your values match those of MSF? Then this is your chance to take part in our shared mission. We have a challenging in-house medical supply organisation, so you will find yourself close to that daily reality on the ground. Responsibilities and activities The following are the responsibilities and activities that are divided between the Responsible Person pharmacists, with some medical product quality assurance (QA) tasks delegated by the RP to QA specialists: General Overseeing all authorised activities related to Good Distribution Practice (GDP) of medical products, ensuring that all associated records are accurate, complete, legible and properly maintained to uphold regulatory compliance and data integrity Management of narcotic and psychotropic pharmaceuticals and the MSF NL Opiate dispensation Managing GDP related audits by the Dutch Health Inspection and audits by third parties Preparing and facilitating the Management Review process and for compiling the annual quality report in coordination with the other RPs, ensuring comprehensive evaluation of the Quality Management System and alignment with regulatory and organisational objectives Quality Management system Co-responsible for implementing, maintaining and continuously updating the organisational Quality Management System Managing the self-inspection programme to check compliance with internal policies and the GDP Guidelines and other relevant regulatory requirements. Overseeing risk management and change- control for all tasks relevant for the distribution of medicinal items and other relevant regulatory fields Ensuring that Standard Operating Procedures and work instructions are properly established, approved and maintained in compliance with GDP requirements Complaints and Deviations Co-responsible for Complaints- and Deviations handling Ensuring customer complaints are handled effectively, deviations are properly investigated and processed Performing root cause analysis and CAPA’s Operations, Transport/Premises, outsourcing LSP’s Managing the updating of processes and procedures related to the storage and transport of temperature- controlled items Ensuring that all medicinal items are stored and transported in line with the defined storage conditions Ensuring that for transportation the transport routes, transport materials and monitoring equipment are properly validated, and risks are mapped Drafting and authorise quality/technical agreements and contract clauses Collect and monitor data and evaluate temperature breaches Recall, falsified medicines and returns Managing and following the quality of products (and non-conformities) in line with policies and procedures Managing the recall of products swiftly and efficiently Personnel Responsible for implementing and maintaining a training program covering quality and compliance related tasks Ensuring staff to receive appropriate training in GDP principles, applicable SOPs and procedures Supplier and Customer Validation Ensuring that the suppliers and customers are validated as required for GDP and in line with MSF prequalification scheme Candidate Profile We are looking for a candidate with the following characteristics: High sense of responsibility and not afraid to raise and defend any contentious issues if needed Self-motivated, with initiative and a good follow-up attitude A result-driven, service-minded, dynamic and highly motivated person with a ‘can-do’ attitude and excellent problem-solving skills Organised way of working, with high time management and prioritisation skills A good team player, with ability to work independently as well Flexible, thinking out-of-the-box and eagerness to learn Attention to detail and ability to multi-task Ability to travel abroad to other MSF offices Requirements Level of study: Registered pharmacist MSF-experience as pharmacist such as in hospital pharmacy, pharmacy coordination, medical supply, quality assurance, or regulatory affairs 3-5 years of work experience with international pharmaceutical distribution such as a procurement centre, hospital pharmacy or supply chain of the medical industry an advantage Knowledge of and relevant experience in GMP/GDP environment an advantage or willingness to receive training Experience in evaluation of thermosensitive products excursions desirable Audit experience and knowledge of risk management methodology desirable or willingness to be trained Experience with database and document management, search and analysis of technical information Experience in operating in a dynamic, international and political work environment and/or a matrix organization Excellent interpersonal, communication and presentation skills Excellent command of the English language Competencies Strong conceptual expertise and understanding with regard to supply chain management, processes and practices. Problem analysis Organizational sensitivity Behavioural flexibility Initiative Planning and organisation Integrity We Offer An exciting position within a stimulating, professional working environment in a major international organisation. A Dutch employment contract is offered, based on 40 hours per week, with a preferred start date of 1 June 2026. The contract is for one year with renewal option, subject to good performance. This is a permanent position. A gross monthly salary range between 4,875 and 6,711 euro (function grid level 17) depending on relevant work experience, based on a fulltime appointment. Other benefits include: 30 days off (based on a full-time employment) A premium free pension where MSF covers 100% of the monthly pension contribution 8% holiday allowance paid out with the salary in May Discounted daily lunch at the office Commuting allowance (terms and conditions apply) & work from home allowance An environment that fosters diversity, with colleagues from around the world representing various cultures and background Annual personal development budget L&D will support you with a variety of learning and development opportunities with internal and external trainings and courses To foster a healthy work-life balance we work with a remote working policy where you can work 40% of your weekly hours from home, 60% working in person in the office. Coming together at our office in Amsterdam allows us to have informal exchanges and chance encounters, share ideas more freely and solve challenges together in real-time. Application Are you getting excited by reading this vacancy? Do you recognise yourself in this profile and meet the requirements? We welcome you to apply directly via the Apply button on this page and upload a letter of motivation + Curriculum Vitae (in English) as one combined document (only applications with motivation will be included in the procedure). The deadline for application is 20 April 2026. Selection will be by means of one or two interview rounds. The interviews are scheduled to take place in the week of April 27th 2026. A test/assignment is part of the process. Information Are you interested in the position? And do you want further information about the position? please contact the Coordinator of Quality Assurance & GDP-Compliance Unit, Clara van Gulik, Clara.van.Gulik@amsterdam.msf.org. If you are interested in this post and would like additional information about the recruitment procedure, the terms and conditions, the organisation, please contact your recruiter Irene Tellekamp, irene.tellekamp@amsterdam.msf.org. ***No agencies please*** Joining the world of humanitarian aid means stepping into a journey where every day is a chance to make a real difference, tackle challenges head-on, and be part of something truly extraordinary! Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Where the need is greatest, our teams are there to provide help. People affected by natural disasters, disease outbreaks or conflicts can come to us for medical care. We also actively speak out when we encounter injustice. With more than 65,000 care providers in more than 70 countries, we take action for everyone who needs it. From our head office in Amsterdam, we coordinate aid projects in more than 30 countries

Responsibilities

The Responsible Person ensures compliance with Good Distribution Practice (GDP) and national regulatory requirements for medical products across the supply chain. They oversee quality management systems, manage audits, and handle deviations, complaints, and product recalls to maintain product integrity.