OVERVIEW

An Assistant Manager is responsible for the overall operations of a retail store environment and has many important responsibilities to ensure the smooth operation of the store.

· Managing staff and assigning daily duties
· Creating and organizing schedules and shifts for their staff members
· Ensuring that the store meets its sales targets.
· Recruiting and Managing staff of food preparers, cooks, servers and other employees
· Participating in the selection and training of staff
· Monitoring the quality of the product and service provided
· Completing performance evaluation, determining salary
· Implementing and evaluating office plans, procedures, and processes to improve catering services
· Negotiate arrangements with suppliers for food and other supplies
· Executing the events to the highest Pumpernickel’s Catering standards
· Exploring business opportunities to obtain new orders
· Resolving customers’ complaints
· Attending meetings on a regular basis with the catering team to discuss new orders and issues
Requirements:
· Minimum level of education: post-secondary certificate or equivalent.
· Minimum years of experience: two years of work experience in the food industry.
· Management and/or Leadership experience is an asset.