• Coordinate daily Front of the House and Back of the House restaurant operations for UHG in the absence of the Restaurant Manager.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and work within Aramark’s Monthly “Innovate” programs.
• Organize and supervise shifts.
• Supporting Restaurant Manager daily.
• Day-to-day running of the floor management.
• Assist the Chef in the Management of all the HACCP Records.
• Responsible for overlooking of the hospitality, including emails, invoicing, visual presentations & directing staff members.
• Liaise with the Senior Management team to improve the execution of the food service, i.e., ensure conference & banqueting events, hospitality deliveries, and the day-to-day café/restaurant are always executed to a high standard.
• Engage with Aramark monthly promotional specials.
• Ensure compliance with Aramark financial regulations.
• Monitoring and controlling stock levels. Ensuring correct stock rotation procedures are followed.
• Ensure health and safety procedures are adhered to in the restaurant in line with Aramark Policy.
• Organizing, leading, and motivating the restaurant team.
• Train and manage all Restaurant personnel and supervise/coordinate all related floor activities, demonstrating a can-do attitude.
• Providing timely and constructive feedback to all employees.
• Ensure all Aramark policies and procedures are followed.
• To maintain excellent working relationships with customers, clients, and the team.
• Responsible for cashing up/opening tills following Aramark’s Strick financial procedures.
• Any other reasonable duties as requested by the line Manager.

Please refer the Job description for details