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Restaurant Captain at Accor

Baghdad, Baghdad Governorate, Iraq -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Leadership, Team Management, Communication, Interpersonal Skills, Problem Solving, Food Safety, Dining Room Operations, Menu Planning, Wine List Development, Service Standards, Training, Motivation, Reservations Management, Cash Handling, Report Preparation

Industry

Hospitality

Description

Job Description We are seeking a professional and customer-focused Restaurant Captain to join our team in Baghdad, Iraq. As a Restaurant Captain, you will play a crucial role in ensuring exceptional dining experiences for our guests while leading and supporting our service staff. Oversee and coordinate all aspects of dining room operations Lead, train, and motivate the service team to maintain high standards of customer service Greet and seat guests, ensuring a warm and welcoming atmosphere Manage reservations and handle special requests or complaints professionally Collaborate with kitchen staff to ensure timely and accurate food service Conduct pre-shift briefings and assign duties to team members Monitor and maintain cleanliness and presentation of the dining area Assist in menu planning and wine list development Ensure compliance with food safety regulations and restaurant policies Handle cash and credit transactions accurately Prepare reports on sales, customer feedback, and staff performance Qualifications 3-5 years of experience in fine dining or upscale restaurants Previous experience as a captain or in a similar leadership role Excellent communication and interpersonal skills Strong leadership and team management abilities Proficiency in restaurant management software In-depth knowledge of food and beverage service standards Ability to handle high-pressure situations and solve problems efficiently Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Restaurant Captain oversees and coordinates all aspects of dining room operations while leading and supporting the service staff. They ensure exceptional dining experiences by managing reservations, handling guest requests, and collaborating with kitchen staff.