Restaurant Captain - Dubai at Apt Resources

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Staff Supervision, Guest Service, Reservation Management, Conflict Resolution, Communication, Team Mentoring, Inventory Management, Performance Reporting, Food And Beverage Standards, Multitasking, Hospitality Management

Industry

Human Resources Services

Description

Apt Resources is seeking a skilled and motivated Restaurant Captain to manage front-of-house operations at a prestigious dining establishment in Dubai. This role is ideal for a hospitality professional who excels in delivering exceptional service and maintaining high standards in a vibrant, multicultural environment. As the Restaurant Captain, you will be responsible for supervising the service team, ensuring smooth dining experiences, and maintaining effective communication between the kitchen and front-of-house staff. You will play a vital role in elevating customer satisfaction and supporting operational excellence. Responsibilities Lead and supervise front-of-house staff to provide outstanding guest service. Manage seating arrangements and reservations efficiently to optimize dining flow. Handle guest inquiries, concerns, and feedback with professionalism and tact. Coordinate with kitchen and bar teams to ensure timely and accurate service. Maintain high standards of cleanliness, presentation, and safety in the dining area. Train and mentor team members to adhere to service protocols and company policies. Monitor inventory related to service items and communicate needs to management. Prepare regular reports on service performance and guest satisfaction. Proven experience as a Restaurant Captain or similar supervisory role in the hospitality industry. Strong leadership and interpersonal skills. Excellent knowledge of food and beverage service standards. Ability to multitask and work effectively under pressure in a fast-paced environment. Exceptional communication skills in English; additional language skills are a plus. Flexible availability to work various shifts including evenings, weekends, and holidays. Familiarity with Dubai’s hospitality standards and multicultural guest expectations is preferred. Hospitality-related certification or degree is advantageous. As per the market standards

Responsibilities

The Restaurant Captain will supervise front-of-house staff to ensure exceptional guest service and smooth dining operations. They are responsible for coordinating between the kitchen and service teams while maintaining high standards of cleanliness and safety.