Company Description
Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.
Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We’re looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.
Job Description
Direct and control all work activity involving the implementation and execution of mobile and digital technologies (fan-facing and in-store) to compete in the QSR industry, including testing and deployment of all digital ordering platforms.
Responsible for ensuring the stable operation, full life cycle development, and successful integration of digital technologies. Responsible for managing key partner relationships and supporting franchisees and corporate staff.

EDUCATION & QUALIFICATIONS

• Bachelor’s Degree, or equivalent work experience in lieu of, with a technology emphasis.
• 7+ years of progressive and relevant experience, preferably in the restaurant technology industry.
• 3+ years of experience leading digital platform teams that interact with and manage third party vendors.
• Experience with implementation and technical support of digital ordering platforms (mobile ordering, web ordering, order at the table, kiosks, remote ordering, etc.)
• Strong knowledge and understanding of EPOS systems (PAR POS and Oracle Simphony preferable), iOS and Android devices/operating systems, UI / UX guidelines, and best practices.
• Knowledge of PCI compliance and payment technologies.
• Technical knowledge of Mobile technology interfaces with in-store EPOS systems.
• Must be very familiar with the deployment of mobile apps and digital applications across multiple platforms and enhancing application elements over a sustained period.
• Skill in defining program objectives and establishing technology standards, policies, and budgets.
• Experience in evaluating programs and thinking strategically about future directions for Technology.
• Ability to adapt quickly, stay abreast of emerging technologies and self-learn
• Ability to collaborate on projects and work efforts within cross-functional teams.
• Excellent verbal and written communications skills, including presentation skills.
• Strong customer service experience.
• Advanced computer skills, with an ability to utilize software such as MS PowerPoint, MS Word and MS Excel to prepare and deliver presentations. Ability to learn new software to utilize vendor portals.
• Ability to travel. Occasional travel may be required to help support digital initiatives
  Additional Information
  All your information will be kept confidential according to EEO guidelines.

Please refer the Job description for details