Restaurant General Manager at 3E Franchise - Layne's Chicken Fingers

Pittsburgh, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

09 May, 26

Salary

0.0

Posted On

08 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Restaurant Management, Team Leadership, Labor Management, Scheduling, Cost Control, Customer Service, Operations Management, Food Quality, Performance Accountability, Sales Growth, P&L Monitoring, Community Relations, Training And Development, Problem Solving, Attention To Detail, ServSafe Certification

Industry

Restaurants

Description

Benefits: Weekly Pay Bonus based on performance Employee discounts Flexible schedule Free food & snacks Free uniforms Help or transport service Opportunity for advancement Training & development Layne’s Chicken Fingers is looking for a hands-on, high-accountability General Manager to lead our Shadyside location. This role is for someone who thrives in fast-paced environments, leads from the front, and takes real ownership of operations, people, and results. If you’re the type who notices when the kitchen isn’t reset correctly, understands how labor and sales actually move the needle, and knows how to hold a team to standards without babysitting — we want to talk. What You’ll Do Operations & Standards Oversee all daily restaurant operations (FOH & BOH) Ensure food quality, speed of service, cleanliness, and brand standards are consistently met Maintain ServSafe, health department, and company compliance standards Ensure the kitchen is properly cleaned, stocked, and reset every shift Team Leadership Hire, train, coach, and develop managers and hourly employees Set clear expectations around reliability, performance, and accountability Address performance issues, customer complaints, and corrective actions professionally and promptly Build a culture of ownership, urgency, and pride in the store Scheduling & Labor Control Create schedules that balance labor efficiency with service needs Manage labor costs in response to sales trends, weather, and online ordering volume Adjust staffing proactively when business levels fluctuate Sales & Financial Performance Drive sales growth while protecting margins Monitor P&L, labor percentages, food costs, and controllables Identify opportunities to improve efficiency and profitability Execute promotions, fundraisers, and local marketing initiatives Customer Experience Ensure every guest receives fast, friendly, and accurate service Handle escalated customer issues with professionalism and care Maintain strong relationships with the local community What We’re Looking For 3+ years of restaurant management experience (GM or strong AGM preferred) Proven ability to lead teams and hold people accountable Strong understanding of labor management, scheduling, and cost control Comfortable making tough decisions when hours, staffing, or performance need adjustment Organized, detail-oriented, and reliable ServSafe Manager Certification (or willingness to obtain) Ability to work nights, weekends, and holidays as required What We Offer Competitive salary (based on experience) Performance-based bonuses Growth opportunities within the brand A leadership role with real autonomy and impact Support from ownership that values standards, structure, and results Layne’s Chicken Fingers is an equal opportunity employer. If you’re ready to run a store like it’s your own and lead a team to a higher standard, we’d love to hear from you.

Responsibilities

Oversee all daily restaurant operations, ensuring food quality, speed of service, cleanliness, and compliance with standards. Lead and develop the team while managing labor costs and driving sales growth.