Restaurant General Manager, Spencer’s - Hilton Salt Lake City Center
Hilton Salt Lake City Center is looking for a seasoned Restaurant General Manager to lead the team at Spencer’s | Steaks + Chops.
Under the direction of Executive Chef Jared Maish, Spencer’s delivers contemporary and seasonal dishes, hand-cut steaks, fresh seafood, local produce and cheeses as well as classically inspired cocktails, local craft beers and an award-winning wine list.
We are looking for an engaging and dynamic leader who is a master at building relationships and thinking outside the box, we do things a little differently and we hope you do to!
The ideal candidate will lead with innovative passion for creating memorable experiences and the ability to drive the business forward through excellent communication, training/team development, and financial acumen.
The preferred candidate will know how to own a room and thrive in creating a comfortable atmosphere for every guest that embarks upon the Spencer’s experience. Fine dining experience is required, and steakhouse GM experience is a huge plus!
For more information on the property, please visit:

• Plan and direct all aspects of restaurant operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
• Create and maintain customer database and partner with Sales and Marketing/Public Relations on marketing strategy
• Maximize efficiency technology system(s) (i.e. Open Table)
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Initiate and implement up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue, including, but not limited to, creating new menus and cross-selling products and services hotel-wide
• Recruit, interview and train team member