Restaurant General Manager (Terras) at Civana Wellness Resort & Spa

Carefree, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Leadership, Scheduling, Labor Management, Inventory Control, Cost Control, Financial Accountability, Team Development, Guest Experience, Technology Systems, Collaboration, Communication, Leadership, Flexibility, Passion for Wellness

Industry

Leisure;Travel & Tourism

Description

CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return. ACCOLADES • 2024, 2023, 2022, 2021, 2020 Travel & Leisure World's Best Award - #3 Top Destination Spa • 2024, 2023, 2022, 2021, 2020, 2019 USA Today Readers' Choice Award - Top 10 Best Spa Resort • 2024 Oprah Daily Hotel O-Wards - Top Wellness Resort to Find 2024 Your (Higher) Purpose • 2024 Reader’s Digest - 20 Best Wellness Retreats to Help You Relax and Recharge • 2024, 2023, 2022 OpenTable Diners' Choice Award • 2023, 2022, 2021, 2020 Conde Nast Traveler Reader's Choice Award - Top Destination Spa in the US • 2023 Women’s Health Travel Awards - Best Yoga Retreat in the World • 2023 Men’s Health Travel Awards - Top Relaxation Destination • 2023 TripAdvisor Traveler's Choice Award • 2024, 2023, 2022 U.S. News & World Report - Best Hotels in the US • AAA Four Diamond Rating • AAA Inspector’s Best of Housekeeping Award WHY YOU’LL LOVE WORKING AT CIVANA • Affordable health insurance starting the 1st of the month following hire date • Complimentary shift meal • Complimentary access to wellness classes & programming • Generous Team Member & Friends & Family Resort rates and discounts • 401K Retirement Plan with Matching Key Responsibilities • Operational Leadership: Oversee daily operations for Terras, Pool Dining, and IRD to ensure seamless service and guest satisfaction aligned with CIVANA’s brand standards. • Scheduling & Labor Management: Develop and manage schedules that flex with business needs, balancing guest experience and labor efficiency across all outlets. • Inventory & Cost Controls: Maintain accurate beverage and supply inventories for Terras, Pool Bars, and IRD; monitor usage, par levels, and vendor performance to meet cost targets. • Financial Accountability: Track and manage labor, beverage cost, comps, and discounts to achieve department profitability goals. • Team Development: Lead, train, and mentor F&B supervisors and hourly team members to deliver service excellence consistent with CIVANA’s culture of wellness and hospitality. • Guest Experience: Maintain a visible floor presence, engaging guests and supporting staff to ensure personalized, elevated dining experiences. • Technology & Systems: Serve as the onsite expert for Micros POS adjustments, reporting, and troubleshooting; partner with Finance and HR to ensure payroll accuracy (timecards, tips, PTO, and compliance). • Collaboration: Partner closely with Culinary, Spa, Rooms, and Events leaders to deliver cohesive resort-wide F&B experiences. Qualifications • Minimum 3–5 years of F&B leadership experience in a resort, hotel, or upscale restaurant environment. • Proven success managing multiple outlets or high-volume operations. • Strong financial acumen with demonstrated experience in labor, inventory, and cost control management. • Proficiency in Micros POS and payroll/timekeeping systems. • Excellent communication and leadership skills with the ability to inspire and develop diverse teams. • Flexibility to work varying schedules, including early mornings, evenings, weekends, and holidays. • Passion for wellness, sustainability, and creating meaningful guest experiences.

Responsibilities

Oversee daily operations for Terras, Pool Dining, and IRD to ensure seamless service and guest satisfaction. Lead, train, and mentor F&B supervisors and hourly team members to deliver service excellence consistent with CIVANA’s culture of wellness and hospitality.