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Restaurant Host/Hostess at Avion Hospitality Employee Services LLC
New Orleans, Louisiana, United States -
Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

0.0

Posted On

25 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Communication skills, Organizational skills, POS system operation, Reservation management, Waitlist management, Phone etiquette, Menu knowledge, Cocktail service knowledge, Conflict resolution, Time management, Interpersonal skills

Industry

Hospitality

Description
Description The Grill Room is seeking a friendly and professional Host/Hostess to join our team. The ideal candidate will be responsible for ensuring a positive first and last impression for our guests by maintaining a professional, pleasant, and helpful attitude while greeting guests, escorting them to their tables, and fulfilling their needs. Responsibilities: - Greet guests with a warm and friendly smile. - Escort guests to their table and present menus. - Take reservations and manage the waitlist. - Understand the menus and cocktail service in detail. - Provide excellent customer service to guests. - Work in a high-volume environment. - Work a flexible schedule, including weekends and holidays. - Answer multiple phone lines and take accurate messages. - Operate POS system to process payments and manage orders if needed. - Maintain a clean and organized host stand area. Requirements - 1 year of customer service experience. - Ability to work in a high-volume environment. - Ability to work a flexible schedule, including weekends and holidays. - Excellent customer service, written and verbal communication skills. - Strong organizational skills. - Ability to work multiple phone lines. - Ability to operate POS system.
Responsibilities
The host/hostess is responsible for greeting guests, managing reservations, and ensuring a positive dining experience from arrival to departure. They must also maintain the cleanliness of the host stand and operate the POS system as needed.