Restaurant Host - Part Time at The LINE, The Ned (US) & Saguaro Hotels

, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Teamwork, Customer Service, Attention to Detail, Organizational Skills, Time Management, Multitasking, Conflict Resolution, Hospitality, Cash Handling, Event Planning, Problem Solving, Physical Stamina, Adaptability, Professionalism, Warmth

Industry

Hospitality

Description

Who We Are… The LINE is a collection of hotels rooted in culture and built for discovery a launchpad for city life in LA, Austin, and DC. Each property is a creative expression of its surroundings, designed for travelers who seek more than a place to sleep. We champion bold design, local flavor, and experiences that blur the line between hotel and neighborhood. The Property… From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay it’s a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door. At The LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new. The Role… A Restaurant Host is responsible for setting the tone for a genuine and exceptional experience. The person in this position must have an approachable, professional, and upbeat personality with a desire to deliver outstanding and welcoming service to our guests. The responsibilities include, but are not limited to, welcoming patrons, seating them at tables or in the lounge, properly pacing the floor, assisting with large party coordination and helping to ensure the quality of the facility and service. The person who has this position must possess good communication skills, have the ability to resolve conflicts and have a thorough understanding of LINE policies, procedures and expectations. Because of the fluctuating demands of the company’s operation, it may be necessary that each employee perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other employee is expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed. Essential Functions & Responsibilities 1. Welcome every guest as if we’ve been eagerly waiting for their arrival, setting the tone with genuine warmth and attentive hospitality. 2. Foster strong communication and teamwork with fellow colleagues and all hotel departments to ensure seamless service. 3. Create an enjoyable, memorable experience by building authentic connections rooted in care, professionalism, and the LINE’s standards of excellence. 4. Ensure menus are clean, well-stocked, and presentable always. 5. Accurately map reservations and the floor plan, sharing all relevant notes with the server when seating, and communicating any allergies immediately to both the server and the manager. 6. Engage with guests to confirm their satisfaction, addressing concerns promptly and thoughtfully to uphold a best-in-class dining experience 7. Maintain contact with Kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed 8. Inform patrons of establishment specialties and features 9. If there's a wait, kindly direct the guest to the bar for a cocktail 10. Operate cash registers to accept payments for food and beverages as needed 11. Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service 12. Assist in planning functions or other special events and services 13. Coordinate large party reservations in collaboration with the manager. Includes inquiry follow up, sending required information to guest, deposit information and confirming reservations 14. Oversee the proper stock of menus and reprint prior to service as needed 15. Participate in scheduled departmental and administrative meetings as requested 16. Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions 17. Be familiar with all safety and emergency procedures including OSHA requirements Knowledge, Requirements and Skills 1. High-School diploma or GED preferred 2. Experience in high volume dining preferred 3. Physical stamina, proper mental attitude and the ability to deal effectively with guests, management, employees and outside contacts in a fast-paced environment 4. Attention to detail and the required organizational and time management skills needed to work under pressure, ensure efficiency and meet deadlines 5. Work varied shifts, including weekends and holidays 6. Excellent reading, writing and oral proficiency in the English Language 7. Excellent organizational skills and attention to detail 8. Ability to multitask 9. Excellent communication skills 10. Able to handle a large volume of guest interactions in an efficient and courteous manner; 11. Work well under pressure, requires being a team player Working Conditions/Environment 1. The noise level in the work environment is usually moderate 2. The person having this responsibility may have to lift up to 30lbs on a daily basis 3. The person having this position may have to sit for one (1) hour, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day 4. The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Apply today and join us as a Host

Responsibilities

The Restaurant Host is responsible for welcoming guests, seating them, and ensuring a genuine and exceptional experience. They must maintain communication with staff and guests to uphold service quality and address any concerns.