Restaurant Host at Seascape Beach Resort

Aptos, California, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

20.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, POS System Navigation, Multitasking, Communication, Teamwork, Problem Solving, Independence, Attention to Detail

Industry

Hospitality

Description

Job Details Job Location: Aptos, CA 95003 Position Type: Full Time Education Level: High School Salary Range: $17.00 - $20.00 Hourly Travel Percentage: None Job Shift: Any Job Category: Restaurant - Food Service SUMMARY: A host is the first person a customer when walking into the restaurant. We are looking for enthusiastic and customer service-oriented hosts to great and seat customers, take reservations, and ensure a positive guest experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Greet guests as they approach the restaurant with a positive and welcoming attitude Seat guests, provide menus, and offer to turn heaters on (if weather prompts) Answer calls at the host stand, respond to inquiries, transfer calls, and take to-go-orders Inspect dining and serving areas to ensure cleanliness and proper set up Inform patrons of establishments specialties and features Direct guests to designated meeting rooms or resort rooms Receive and record patrons dinning reservations and preferences on OpenTable Communicate room charges to the front desk (if applicable) Operate cash register to accept payments for food and beverages Assist with preparing and serving food and beverages Clean windows and dust restaurant areas to ensure optimum cleanliness for our guests Assist bussers if there is a need for tables to be cleared or set up to accommodate incoming reservations Communicate with Restaurant Manager any discrepancies in reservations Perform other related duties as requested by the supervisor Qualifications QUALIFICATIONS, SKILLS & ABILITIES Must provide prompt and cordial service to all guests Cash handling skills required Ability to navigate a POS system Ability to multitask by greeting guests, taking phone calls, and walking guests to their tables Ability to understand and carry out written and verbal instructions Apply critical thinking to solve problems in standardized situations Ability to communicate clearly and promptly with restaurant and kitchen staff Must be able to work independently and in a team environment EDUCATION AND/OR EXPERIENCE At least 1-2 years of relevant experience Prior resort and/or hospitality experience preferred High school diploma or equal to a GED CERTIFICATES & LICENSES Food Handler Certificate required TIPS certification preferred Must present proof you are legally authorized to work in the United States PHYSICAL DEMANDS While performing the duties of this job, the employee must be able to: Ability to lift 25-50 points Stand and walk for long periods of time Ability to carry 5-10 pounds Frequently stoops, stands, lifts, pours and carries Ability to use hands and fingers to handle objects, tools and controls

Responsibilities

The host greets and seats customers, takes reservations, and ensures a positive guest experience. They also handle inquiries and maintain cleanliness in dining areas.