Restaurant Hostess at PALAZZO VERSACE DUBAI

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

25 Mar, 26

Salary

0.0

Posted On

25 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Punctuality, Customer Service, Communication, Teamwork, Stress Management, Attention to Detail, Menu Knowledge, Reservation Management, Upselling, Complaint Handling, Microsoft Office, Cashiering, Grooming Standards, Positive Attitude, Flexibility, Greeting Guests, Farewell Guests

Industry

Hospitality

Description

JOB SUMMARY Main Duties/Responsibilities: Punctual at work, smile and enthusiastic. Represent the outlet with a genuine smile and greetings at the reception. Well groomed as per company standards throughout the shift. Display friendly and pleasant attitude towards guests and colleagues. Follow proper payroll and uniform procedures. Set up the host/hostess stand, review the reservation book and make recommendations as to the set up of the room. Open the restaurant for business at the prescribed time each shift. Inspect the cleanliness of each section of the dining room and make necessary improvements as well as check each table prior to opening to ensure its proper set. Pick up the daily menus and insert them properly in their covers. Inspect every menu and list to ensure their immaculate condition and appearance. Develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day. Assign seating taking into account service standards. Know the server stations, their daily assignments, their personal timing patterns and their maximum workload capacity. Be fully capable of working with open table system. Ensure each guest receives the highest quality of service. Ensuring maximum flexibility and support extended for any guest request. Greet each guest promptly, courteously, graciously with eye contact, a smile and good posture. Ensure fondly bid farewell to every customer that departs the restaurant and invite them back. CANDIDATE PROFILE Certificate in an Administration course or relevant field. Minimum 1-2 years of experience in 5* international hotel. Pleasing and out-going personality. Positive attitude and smile. Able to work under pressure and manage stress. Excellent spoken and written English. Demonstrated experience working in a high-volume environment. Proficiency in Microsoft Office applications. Knowledge in Micros and cashiering procedure. Complaint handling skills. Up selling skills.

Responsibilities

The Restaurant Hostess is responsible for greeting guests, managing reservations, and ensuring the dining area is clean and well-prepared for service. They must provide excellent customer service and maintain a friendly and professional demeanor at all times.