JOB OVERVIEW:

As a Restaurant Hostess, you will be responsible for creating a warm and welcoming atmosphere for our guests from the moment they arrive at our restaurant. Your primary role will be to support the front-of-house operations, ensuring seamless coordination between the dining room staff and providing exceptional customer service to enhance guest satisfaction.

REQUIREMENTS:

• Previous experience in a similar role within the hospitality industry, preferably in a high-end restaurant or luxury hotel environment.
• Exceptional interpersonal skills with a natural ability to engage with guests and create memorable experiences.
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
• Proficiency in reservation management software and familiarity with restaurant POS systems.
• Impeccable grooming and presentation standards, reflecting the brand image of the restaurant.
• Fluency in English required
• Flexibility to work evenings, weekends, and holidays as needed.
  Job Type: Full-time

Application Question(s):

• What is your expected salary?

• Greet guests with a friendly and welcoming demeanor, escorting them to their tables and providing assistance as needed.
• Coordinate reservations and seating arrangements efficiently, ensuring optimal table turnover and guest flow.
• Maintain a clean and organized reception area, overseeing the cleanliness and presentation of the front-of-house environment.
• Assist with guest inquiries, taking reservations over the phone, and providing information about menu items, special promotions, and restaurant policies.
• Collaborate closely with the restaurant management team to address guest concerns, resolve conflicts, and ensure a positive dining experience.
• Monitor dining room activity and anticipate guest needs, proactively addressing any issues or delays in service.
• Uphold the restaurant’s standards of professionalism, hospitality, and guest service excellence at all times.