Restaurant Manager at The Original Arcadia Tavern at Easy Service

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Restaurant Operations, Leadership, Interpersonal Skills, Organizational Skills, Time Management, Business Acumen, Financial Management, Problem-Solving, Decision-Making, Health Regulations Knowledge, Teamwork, Customer Service, Inventory Management, Menu Development, Staff Training, Performance Evaluation

Industry

Restaurants

Description

Description Square One Concepts, a leading restaurant group known for its innovative concepts and exceptional culinary experiences, is seeking an enthusiastic and talented individual to join our team as a Restaurant Manager. With multiple locations across various cities, we offer a dynamic and fast-paced work environment where creativity and passion for food are valued. Square One Concepts manages Bourbon & Bones Chophouse & Bar, Bourbon & Bones Annex, Cold Beers & Cheeseburgers, The Original Arcadia Tavern, and Wasted Grain. Job Summary: Square One Concepts is seeking a highly motivated and experienced Restaurant Manager to oversee operations at The Original Arcadia Tavern. As a Restaurant Manager, you will be responsible for ensuring exceptional customer service, maintaining high-quality standards, and maximizing profitability across our various restaurant concepts. You will lead a team of dedicated staff members, set performance goals, and ensure the smooth functioning of day-to-day operations. Supervisory Responsibilities: · Hires and trains restaurant staff. · Organizes and oversees the staff schedules. · Conducts performance evaluations that are timely and constructive. · Handles discipline and termination of employees in accordance with restaurant policy. Duties/Responsibilities: · Foster a positive and collaborative work environment, promoting teamwork and open communication. · Set performance goals and expectations, providing guidance and support to help employees achieve their full potential. · Conduct regular staff meetings to share updates, address concerns, and promote a cohesive team. · Oversee daily operations to ensure seamless service, exceptional customer experience, and adherence to company policies and procedures. · Monitor inventory levels, control costs, and optimize resources to maximize profitability. · Implement and maintain high standards of cleanliness, hygiene, and safety in compliance with health regulations. · Continuously evaluate and improve operational processes to enhance efficiency and customer satisfaction. · Ensure a welcoming and enjoyable dining experience for guests, addressing any concerns or complaints promptly and effectively. · Interact with guests, taking feedback into consideration to improve service and menu offerings. · Maintain a visible presence in the restaurant, engaging with customers and fostering a strong rapport with regular patrons. · Working with the Regional Manager to develop and manage budgets, including revenue forecasting, cost control, and expense management through P&Ls. · Monitor financial performance, analyze variances, and implement corrective actions as necessary. · Implement strategies to drive sales, increase revenue, and achieve financial targets. · Conduct regular menu tastings to maintain high-quality food and beverage offerings. · Monitor food and beverage presentation, portion control, and overall product quality to meet company standards. · Ensures customer satisfaction with all aspects of the restaurant and dining experience. · Handles customer complaints, resolving issues in a diplomatic and courteous manner. · Ensures compliance with alcoholic beverage regulations. · Manages inventory and purchases food and supplies. · Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards. · Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service. · Collaborates with chefs to develop appetizing menus. · Maintains sales records and tracks cash receipts. · Prepares and submits operations reports and other documentation requested by the regional manager. · Performs other duties as assigned. Requirements Required Skills/Abilities: · Strong knowledge of restaurant operations, including front-of-house, back-of-house, and bar management. · Excellent leadership and interpersonal skills, with the ability to build and maintain positive relationships with staff and customers. · Exceptional organizational and time management abilities, with a keen eye for detail. · Strong business acumen and financial management skills. · Outstanding problem-solving and decision-making capabilities. · Ability to thrive in a fast-paced, dynamic environment. · Knowledge of health and safety regulations. · Title 4 Manager Certification · Must have a valid Food Handlers Certification · Must have an Alcohol Service Licensing or certification. · Must be able to work flexible hours, including evening, weekends, and holidays System Used: · Aloha (point of Sales) · Hot Schedule (Employee scheduling) · Proficient with Microsoft Office Suite or related software · Paylocity (HR, Payroll, and Employer Information) · Restaurant 365 (inventory Management & Reporting) · Plate IQ (invoicing & Payments) Education and Experience: · High school diploma or equivalent required. · Previous restaurant experience required; management experience preferred. · Successful completion of corporate training program required. Physical Requirements: · Ability to traverse all parts of the restaurant quickly. · Prolonged periods sitting at a desk and working on a computer. · Ability to traverse all parts of the restaurant quickly. · Prolonged periods sitting at a desk and working on a computer. · Prolonged periods of standing and working in a kitchen. · Exposure to extreme heat, steam, and cold is present in a kitchen environment. · Must be able to lift up to 50 pounds at times. · Must be able to work late nights and unpredictable hours. Benefits & Perks: · Accrual up to 40 hours of PTO · Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones · Corporate Shoe Program through Shoes for Crews and Skechers · Competitive Pay · Quarterly Bonus · Flexible Scheduling · 401(k) Full – Time employees are eligible for the following additional benefits: · Medical & Prescription · Dental & Vision · Health Saving Account (HSA) · Wellness Program · Discount Pet Care Plan

Responsibilities

The Restaurant Manager will oversee operations at The Original Arcadia Tavern, ensuring exceptional customer service and maintaining high-quality standards. Responsibilities include leading staff, managing budgets, and optimizing resources for profitability.