About Us

At La Piazza, we believe great food brings people together, but it's exceptional service that keeps them coming back. We're looking for a Restaurant Manager who shares our passion for creating memorable dining experiences, building strong guest relationships, and leading a team dedicated to delivering outstanding hospitality every day.

La Piazza is Bankstown Sports Club's premier Italian brasserie and family restaurant, renowned for delivering authentic Italian cuisine, warm hospitality, and memorable dining experiences. We pride ourselves on creating a welcoming atmosphere where families, friends, and members come together to enjoy great food, outstanding service, and genuine hospitality.

Our success is built on consistency, attention to detail, and building lasting relationships with our guests. With a strong base of loyal repeat customers, we are committed to ensuring every visit delivers the same exceptional experience, whether it's a casual lunch, family celebration, or special occasion.

About the Role

We are seeking an experienced and passionate Restaurant Manager who understands that great restaurants are built on great people, exceptional food, and consistent service. This is a hands-on leadership role responsible for creating an environment where guests feel welcomed, valued, and eager to return.

You will lead a team focused on delivering outstanding service, maintaining high food and presentation standards, and ensuring every guest leaves with a positive impression of La Piazza.

Key Responsibilities

• Lead and inspire a team committed to delivering exceptional guest experiences.
• Create a warm, welcoming, and family-friendly dining atmosphere.
• Ensure consistent food quality, presentation, and service standards across every shift.
• Build strong relationships with guests and foster customer loyalty and repeat visitation.
• Coach and develop team members to deliver genuine, engaging hospitality.
• Oversee daily restaurant operations, ensuring smooth and efficient service.
• Work closely with the kitchen team to deliver an exceptional dining experience.
• Manage bookings, celebrations, and special occasions with attention to detail.
• Maintain high standards of cleanliness, safety, and compliance
• Monitor labour and operational costs while maintaining service excellence

About You

• You are a hospitality professional who understands that people return to restaurants because of the experience as much as the food. You are passionate about service, thrive on developing teams, and take pride in creating memorable dining experiences for every guest.