About Trader House

Trader House is a collection of Melbourne and Brisbane’s most distinctive restaurants, bars and specialty food stores, led by chef, author and columnist Andrew McConnell and photographer Jo McGann.

Our Melbourne venues include Gimlet, Côte Basque, Apollo Inn, Cutler, Supernormal, Cumulus Inc., Marion, Builders Arms Hotel, Meatsmith and Morning Market—with Stokehouse, St Kilda joining the group in October 2026. In Brisbane, you’ll find Supernormal and Bar Miette.

Join a team shaping Australia’s hospitality culture across exceptional venues, each with its own identity and a shared commitment to great food, genuine service and memorable experiences.

About the Role

This is a hands-on senior leadership position with a clear objective: owning the floor and maintaining exceptional service standards.

You will:

• Lead service across our bistro, public bar and event spaces
• Be a constant, visible presence during peak periods
• Set the tone through calm, confident and decisive leadership
• Identify issues early and act before they escalate
• Drive consistency across service, communication and guest experience
• Support, direct and develop managers and staff throughout service
• Work closely with the wider management team to continually improve how we operate

You’ll play a key role in shaping service at one of Melbourne’s busiest and most established hospitality venues.

What We’re Looking For

• 3+ years' management experience within high-volume, full-service restaurants or restaurant-led venues
• Proven experience leading teams of 10–15+ through busy services
• Confidence running high-volume services without compromising standards
• Strong understanding of restaurant service, sequence of service and guest experience
• A sharp eye for detail and the ability to maintain consistency under pressure
• Strong communication skills and confident leadership instincts
• A practical, solutions-focused approach to problem solving
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