Restaurant Manager - Charm Thai Restaurant at IHG Career

Joroinen, North Savo, Finland -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Restaurant management, Leadership, Staff training, Budget management, Customer service, Inventory control, Financial reporting, Conflict resolution, Operational efficiency, Menu development, Team motivation, Health and safety compliance, Performance management, Communication, Interpersonal skills

Industry

Hospitality

Description

The Restaurant Manager is responsible for overseeing the daily operations of Charm Thai Restaurant, ensuring exceptional guest experiences, efficient service, and high standards of food quality and presentation. This role requires strong leadership, attention to detail, and a passion for hospitality, with a focus on maintaining the restaurant’s authentic Thai identity while meeting the brand standards of Crowne Plaza. YOUR DAY-TO-DAY: * Oversee day-to-day restaurant operations, ensuring smooth and efficient service. * Maintain high standards of food quality, hygiene, and presentation in line with hotel and regulatory requirements. * Monitor inventory levels, control costs, and manage ordering of supplies. * Ensure compliance with health, safety, and sanitation standards. * Deliver outstanding customer service and ensure guest satisfaction at all times. * Handle guest feedback, complaints, and special requests professionally and promptly. * Build relationships with regular guests and create a welcoming dining atmosphere. * Recruit, train, and supervise restaurant staff. * Schedule shifts, manage attendance, and ensure adequate staffing levels. * Motivate and develop team members to maintain high performance and morale. * Conduct regular staff meetings and performance evaluations. * Manage budgets, control expenses, and maximize profitability. * Monitor daily sales, prepare reports, and analyze performance metrics. * Implement strategies to increase revenue and optimize operational efficiency. * Ensure adherence to Crowne Plaza brand standards and service guidelines. * Maintain authenticity in Thai cuisine and cultural presentation. * Collaborate with the kitchen team to enhance menu offerings and seasonal promotions. * Support marketing initiatives, promotions, and special events. * Work with the hotel’s marketing team to increase restaurant visibility and guest traffic. * Utilize feedback and trends to improve offerings and guest engagement. WHAT WE NEED FROM YOU: * Bachelor’s degree or diploma in Hospitality Management or a related field. * Minimum 3–5 years of experience in restaurant management, preferably in a hotel environment. * Strong leadership and interpersonal skills. * Excellent communication skills in English (additional languages are an advantage). * Thai National is highly preferred. * Proficiency in restaurant management systems and basic financial reporting. WHAT YOU CAN EXPECT FROM US: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests. In our hotels you’ll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza

Responsibilities

The Restaurant Manager oversees daily operations, ensuring high standards of food quality, service efficiency, and guest satisfaction. They are responsible for managing budgets, supervising staff, and maintaining the restaurant's authentic Thai identity.