GUEST EXPERIENCE & SERVICE LEADERSHIP

• Ensure outstanding guest service and satisfaction across all meal periods
• Oversee day-to-day operations of Timberlake’s Restaurant, bar, and patio dining areas
• Respond to guest feedback and resolve issues promptly and professionally
• Maintain an active and visible presence on the floor to support service and coaching

REQUIREMENTS

• Minimum 2–3 years of restaurant management experience required; resort or upscale dining experience strongly preferred
• Proficiency in POS systems and basic financial reporting
• Strong knowledge of food and beverage service standards and health/safety regulations
• Must be available to work evenings, weekends, and holidays
• Ability to stand for extended periods and lift up to 40 lbs

THE ROLE

Chetola Resort is seeking a service-oriented and driven Restaurant Manager to lead the daily operations of Timberlake’s Restaurant. This leadership role is ideal for a hospitality professional who thrives in a fast-paced environment and is passionate about delivering exceptional dining experiences. The Restaurant Manager will oversee front-of-house service, support staff development, and work closely with the culinary and events teams to ensure a seamless guest experience in both the restaurant and event dining settings.