About the job

The Clermont Victoria

Contract: Full Time

Payment: Salaried

Salary: On application

The Clermont Victoria is a stunning city centre venue close to many of London's famous landmarks and on the periphery of the busiest train station in Europe. This 345 bedroom hotel has recently undergone a £20m transformation and is a luxury 4 star deluxe hotel.

What You’ll Be Doing

Imagine a place where every guest walks in and feels a warm glow of hospitality, where fond memories are created with every visit. As Manager, you will be the architect of this experience! With your vibrant energy and passion for hospitality, you will create an inviting atmosphere that makes both guests and team members feel at home. Your leadership will shine as you manage all operational aspects of the restaurant, from revenue and stock to recruitment and scheduling. More importantly, you will foster a culture that encourages your team to thrive, ensuring that our restaurant is a beloved destination for our guests, making them want to return again and again.

What You’ll Bring

• Creative and Inspiring Leadership: A proven track record of motivating and guiding teams to achieve outstanding results.
• Attention to Detail: A keen eye for the smallest details that make a big difference in guest experience and team performance.
• Passion for Guest Service: A genuine commitment to delivering exceptional service and creating memorable moments for our guests.
• Excellent Communication: Strong interpersonal skills to effectively engage with your team and our guests, ensuring a positive and open environment.
• Analytical Skills: Ability to analyze operational performance, identify opportunities for improvement, and implement effective strategies.
• Focus on Quality: A clear understanding of high standards in both service and product offerings, ensuring our restaurant remains a top choice for dining.
• Adaptability and Bold Decision-Making: The agility to navigate challenges and make confident decisions that benefit the restaurant and its team.
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