Restaurant Manager at Dunkin'

Keene, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Guest Experience, Operational Excellence, Sales Building, Team Meetings, Training, Brand Standards Execution, Guest Feedback Analysis, Safety Compliance, Cost Control, Labor Scheduling, Vendor Ordering, Budget Management, Cash Management, Recruitment, Performance Review

Industry

Food and Beverage Services

Description

Position Title: Restaurant Manager Franchise Organization: Sagris Enterprises Management Reports To: Multi-Unit Manager/Director of Operations Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top-line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures and in compliance with all applicable laws. Responsibilities Include: Able to perform all responsibilities of restaurant team members Lead team meetings Provide training to restaurant team members Ensure Brand standards, recipes and systems are executed Create and maintain a guest focused culture in the restaurant Review guest feedback results and implement action plans to drive improvement Communicates restaurant priorities, goals and results to restaurant team members Execute new product rollouts including training, marketing and sampling Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws Control costs to help maximize profitability Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards Completion of DCP and other vendor orders Conduct self-assessments and corresponding action plans Ensure restaurant budget is met as determined by Franchisee Manages cash over/short in restaurant and ensures team members are following the cash management policies Engages with Dunkin’ Brands Field Operations team as appropriate Management Responsibilities Include: Recruit, hire, onboard and develop restaurant team members Plan, monitor, appraise and review employee performance Coach restaurant team members to drive sales, improve profitability and guest satisfaction Key Competencies Strong analytical skills and business understanding Works well with others in a fun, fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and embrace change Ability to train and develop a team Guest focused Time Management Problem solving Motivating others © 2020 DD IP Holder LLC. All rights reserved. This template is provided to Dunkin’ franchisees to help them design human resource programs for their employees. Franchisees are not required to use it and remain solely responsible for designing and implementing their own human resource programs, running their day to day operations, and for complying with all applicable laws.

Responsibilities

The Restaurant Manager is primarily responsible for providing strong, positive leadership to deliver excellent guest experiences, achieve operational excellence, and drive profitable sales for a single restaurant location. This includes overseeing all daily operations according to company standards and legal compliance.