RESTAURANT MANAGER – FULL TIME

Due to internal promotion we are delighted to open up a position within our restaurant management team.

ABOUT US

We are a thriving, award-winning family-run business with a passion for exceptional hospitality. Our accolades include:

• Stirling’s Restaurant of the Year – 2023 & 2025
• Best Restaurant Team – 2024
• Family Business of the Year – 2024

Whether serving our valued restaurant guests or welcoming hotel visitors, we pride ourselves on delivering warm, memorable experiences in a vibrant, friendly atmosphere.
With exciting growth on the horizon, and a sister outside catering company, we are now looking for an experienced Restaurant Manager to bring energy, leadership, and operational expertise to our team.

ABOUT YOU

We’re looking for someone who brings:

• Proven experience in a restaurant or hospitality management role.
• High energy and a positive attitude – you set the tone for the team.
• Strong work ethic and the ability to thrive in a fast-paced environment.
• Excellent customer service skills and a passion for hospitality.
• Leadership and coaching abilities to inspire and develop your team.
• Problem-solving skills with a calm and professional approach under pressure.
• A willingness to work flexibly, including evenings, weekends, and holidays such as Easter, Mother’s Day and Christmas Day.

THE ROLE

As our Restaurant Manager, you will be the heartbeat of our front-of-house operations. You’ll lead by example, inspire your team, and ensure every guest leaves with a smile. From overseeing daily service to developing staff skills and managing hotel guest needs, your role will be hands-on, varied, and full of opportunity to make your mark.

KEY RESPONSIBILITIES:

• Lead and manage daily restaurant operations to deliver an exceptional guest experience.
• Supervise and develop the front-of-house team through training, mentoring, and clear leadership.
• Oversee the smooth running of hotel guest services in collaboration with our housekeepers and night porters.
• Maintain high standards of service, cleanliness, and presentation at all times.
• Handle customer queries, feedback, and complaints with professionalism and positivity.
• Manage staff rotas, shift patterns, and wage control in line with business needs.
• Work closely with the kitchen team to ensure seamless communication and service delivery.
• Contribute to the business’s continued growth through ideas, initiative, and problem-solving.