ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

ABOUT THE ROLE:

Reporting to the Director of Outlets, this role balances the day to day leadership of the operation and service periods, whilst developing and engaging the team, problem solving and delivering results for the business, from a people, product and profit perspective.
To thrive in this role, the ideal candidate will have a solid track record in high quality restaurants, a passion for delivering a memorable dining experience and a hunger for delivering results, by cultivating a team culture that is fun, performance driven and constantly looking to evolve.

WHAT YOU WILL DO:

• Maintain a strong operational presence across all meal serving periods to ensure service standards and the guest experience remain at an optimum
• Provide leadership, development, support, coaching and constructive feedback for the team
• Cultivate a culture that encourages people to connect and thrive, allowing people space to be themselves, whilst aligning the team with restaurant goals
• Drive performance, by setting metrics and benchmarks, identifying ways to improve how we do things and leading the way with industry trends
• Be proactively involved with the talent acquisition function, including selection and retention efforts in order to ensure that top talent are sought, confirmed and retained
• Develop strong internal relationships across the hotel ensuring solid partnerships with those who will contribute to the success of the Restaurant
• Drive profitability by closely managing labour and operating expenses through effective scheduling, budgeting, menu engineering, purchasing decisions and stock control