Restaurant Manager-Holiday Inn Bengaluru Racecourse at IHG Career

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

0.0

Posted On

15 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Restaurant management, Financial forecasting, Stock control, Staff management, Customer service, Upselling, Food safety management, Competitor analysis, Communication, Problem solving, Team leadership, Event coordination, Compliance, Budgeting, Conflict resolution

Industry

Hospitality

Description

Manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures Your day to day: Financial returns: Anticipate market changes and review operations when necessary, Conduct competitor analysis Actively pursue cost saving measures, Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific, Manage wage and beverage cost, Forecasting &Stock control People: Works with Manager and Human Resource Manager to ensure the departmental performance of staff is productive. Ensures compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues. Adhere to hotel disciplinary procedures during major/minor act of misconduct. Works with Superior on manpower planning and management needs Guest experience: ·Effectively manage the restaurant by ensuring the following: * Oversee the Implementation of standards as detailed in the departmental standards and procedures manual * Adhere to opening and closing procedures * Adhere to bill paying procedures * Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc * Personally meet and farewell a minimum of 80% of your customers * Encourage and motivate staff to provide optimum service during all shifts ·Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile ·Develop and implement Promotions Calendar for F&B products in restaurant ·Manage special event concepts ·Create positive publicity opportunities ·Manage customer database and utilize effectively ·Up-sell property facilities ·Analyze food and beverage statistics through point of sale system Responsible business: ·Demonstrate compliance to Food Safety Management safety policies and procedures and ensure all procedures are conducted safely and within FSMS guidelines and ensure your direct reports do the same ·Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly ·Initiate action to correct a hazardous situation and notify supervisors of potential dangers ·Log security incidents and accidents in accordance with hotel requirements. What we need from you: •Strong – sometimes you’ll need to lift, push and pull big objects. •Literate – you’ll need a good grasp of reading, writing and basic maths •Flexible – night, weekend and holiday shifts are all part of the job •Compliant – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language •Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to How do I deliver this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels ·True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests ·True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay ·True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs ·True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people. What we offer We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Responsibilities

Manage daily operations of food and beverage outlets while ensuring high standards of service and guest satisfaction. Oversee financial performance, staff productivity, and compliance with health, safety, and brand policies.