Restaurant Manager Hospitality

at  Substance

We are seeking an experienced Restaurant Manager to oversee daily operations, ensure exceptional customer service, and drive profitability. The ideal candidate is a hands-on leader with a passion for hospitality, strong operational skills, and the ability to manage teams effectively.
Key Responsibilities

✅ Operational Management

• Oversee daily restaurant operations, ensuring efficiency and service excellence.
• Monitor inventory, food costs, and supply chain logistics to optimize profitability.
• Ensure compliance with health, safety, and sanitation regulations.

✅ Team Leadership & Customer Service

• Lead and train staff to maintain high service standards and boost morale.
• Handle customer complaints and feedback professionally.
• Foster a guest-first culture, ensuring an exceptional dining experience.

✅ Financial & Business Performance

• Manage budgets, financial reports, and revenue targets.
• Develop and implement sales strategies to increase profitability.
• Analyze market trends and customer preferences to improve business performance.

REQUIREMENTS:

• Bachelor’s degree in Hospitality Management or related field (preferred).
• 5+ years of restaurant management experience in a high-volume setting.
• Strong skills in staff leadership, operations, and financial management.
• Proficiency in POS systems, restaurant software, and reporting tools.
• Excellent communication, problem-solving, and multitasking abilities.
• Experience with menu planning, vendor negotiations, and marketing strategies is a plus.

Please refer the Job description for details