Restaurant Manager - Kitchen Notes

at  Omni Hotels Resorts

NASHVILLE HOTEL

The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city’s distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.
The Omni Nashville Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.
Job Description:

• Responsible for the supervision and coordination of assigned shift, responsible for overall management of operation. Coach, mentor and develop assistant managers and hourly service staff.
• Complete environmental checklist for dining room. Supervise related associate assignments.
• Stay on the floor during peak hours, supervising the performance of associates.
• Monitor each guest experience.
• Examine food and beverage preparation and provide corrective training where necessary.
• Supervise bar controls, shot glass use, red lining, bottles totally empty, liquor par list.
• Supervise cost control efforts to ensure the operations financial success.
• Participate in scheduling within budgetary guidelines.
• Forecast weekly and monthly.
• Completing weekly payroll and associated audit.
• Monitor labor and payroll costs.
• Oversee the order of daily supplies.
• Supervise the maintenance of dining room for cleanliness, sanitation, and appearance.
• Prepare maintenance requests, follow up.
• Hold pre-shift meetings and monthly OST meetings with associates.
• Follow up on established training steps, supervise performance, and provide necessary re-training.
• Participate in the selection and retention of Kitchen Notes front of house associates.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures (including CPR) and work to prevent accidents.
• Handle guest comments and complaints and ensure guest satisfaction.
• Responsible for reporting all product/service defects, and measuring process attributes as applicable.
• Able to set priorities for the Kitchen Notes team and provide feedback to others that enhances performance.
• Performs any other duties assigned by management