Working closely with the Restaurant Manager, you will be responsible for supervising daily restaurant operations, leading service periods, coaching team members and ensuring every guest receives warm, personalised hospitality. This is a hands-on leadership role ideal for someone who thrives in a premium dining environment and enjoys developing people while delivering exceptional guest experiences.

The role and key duties

• Curate an unforgettable and personalised service experience for our guests from start to finish;
• Lead a close-knit team, supervise and coordinating service, and coach your team to uphold service and quality standards;
• Confidently manage staff shifts ensuring adequate coverage during peak times in the absence of the Restaurant Manager;
• Forge relationships with guests and locals to promote clientele loyalty & retention;
• Maximize and identify opportunities to sell products & experiences that suit the needs of our guests;
• Process payments accurately and efficiently. Handle cash, credit card transactions, and room charges according to hotel policies;
• Ensure the restaurant is presented to a high standard at all times and assist with private functions, special events and exclusive dining experiences if required;
• Ensure compliance with the provisions of the Workplace Health and Safety Act and Regulations at all times.

Essential criteria required to be considered

• Prior experience in a la carte, high end restaurant environment is essential
• RSA certificate and NSW Competency Card (essential);
• Prior leadership experience leading a team to success;
• A genuine love for great food & wine (WSET 2/wine knowledge advantageous);
• A talent for customer service with a vibrant and outgoing nature;
• Ability and willingness to commence work on a rotating roster including weekends and public holidays;
• Be located close to our retreat or be willing to relocate.

Salter Brothers Hospitality Benefits

• Huge range of discounts across our entire portfolio of luxury hotels and retreats including accommodation, F&B and Spa discounts;
• Friends and family discounts;
• Access to Employee Assistance Program (EAP);
• Caring and progressive culture where all team members are celebrated & recognised regularly;
• Opportunities for career development and mobility across our 20+ Australian properties (and growing!).

To apply online, please click on the apply button.