Step into the fun, fast-paced world of Hochi Mama, where bold flavours, loud energy and exceptional vibes collide. 

About MAMAS Dining Group 

MAMAS Dining Group is one of Melbourne’s leading restaurant groups, behind venues including Hochi Mama, Straight Outta Saigon, Kiss & Tell, Suzie Q, Windsor Wine Room and Spaghetti Club. 

Known for bold concepts, high energy dining and memorable guest experiences and we’re looking for a strong hospitality leader to grow with us. 

About the Opportunity 

We’re looking for an experienced Restaurant Manager to join the leadership team at Hochi Mama CBD. 

Reporting to the Venue Manager, this is a hands on, floor focused leadership role for someone who thrives in a busy restaurant environment and knows how to lead exceptional service from the front. 

You’ll take ownership of the restaurant floor during service, leading the FOH team, managing service flow, driving guest experience and ensuring the restaurant operates at its best, even when things get busy. 

We’re looking for someone who is present, confident and engaged on the floor. Someone who can read a service, anticipate problems before they happen and bring the team with them. 

What You’ll Be Doing 

• Lead the restaurant floor and FOH team through busy, high volume services. 
• Take ownership of service flow, sections, bookings, table management and guest experience. 
• Set the pace and service standards for the team through a strong, visible floor presence. 
• Brief, coach and develop FOH team members to build confidence, capability and consistency. 
• Work closely with the Venue Manager and kitchen leadership to deliver smooth, coordinated services. 
• Respond quickly and professionally to guest feedback and service issues. 
• Ensure opening, service and closing procedures are completed to a consistently high standard. 
• Maintain strong restaurant presentation, cleanliness, compliance and operational standards. 
• Support labour management and effective deployment of the FOH team throughout service. 
• Identify opportunities to improve service, efficiency and the overall guest experience. 
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