Kilworth House is a taste of timeless elegance in the heart of rural Leicestershire. Set within expansive grounds, offering fine dining, luxurious accommodation and outdoor theatre, Kilworth House is breathtaking! Please take a look at our website www.kilworthhouse.co.uk

MAIN RESPONSIBILITIES

• To review and improve departmental Standards of Performance Manuals for all Food and Beverage areas
• To manage the Food and Beverage department to the Red Star Standard within budget
• To lead the Food and Beverage team by attracting, recruiting, training and appraising talented personnel
• To manage multiple tasks
• To provide a 2-way communication with emphasis on motivation and teamwork as well as nurturing an ownership environment
• To ensure exceptional customer care standards are consistently delivered to all guests and to constantly and proactively strive to improve standards
• To maximise yield within the department at every opportunity
• To complete weekly rotas in line with staffing budget and business needs
• To ensure up to date information regarding functions is obtained and communicated to team members, using the most appropriate method of communication available eg e-mail, formal meetings, staff briefings
• To hold regular departmental meetings to ensure staff are working to the correct company standards
• To complete job chats and appraisals for all team members
• To be responsible for the forward planning of events
• To control departmental costs
• To identify customer needs and respond proactively

OTHER RESPONSIBILITIES

• To carry out Duty Management shifts as required
• To run functions and special events as required.
• To maintain hygiene standards in areas of responsibilities
• To ensure all transactions are billed and all monies received
• To meet prospective customers to discuss their requirements
• To act as a main point of contact for any customer complaints and to ensure correct handling
  Job Types: Full-time, Fixed term contract
  Contract length: 14 months
  Pay: £34,101.60 per year

Additional pay:

• Tips

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay

Application question(s):

• You will need to hold a current UK passport, have a UK birth certificate or a Share Code confirming your right to work in the UK
• You will need your own transport to commute to Kilworth House as there is no local public transport

Work Location: In person
Reference ID: RMMC082025
Expected start date: 25/08/202