Restaurant Manager at Mountain
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

18 Sep, 25

Salary

0.0

Posted On

19 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Requirements, Team Management

Industry

Hospitality

Description

Mountain is a buzzy, expansive Soho restaurant centred around the regional cookery of Catalonia and the produce of the Welsh terroir. With an atmospheric wood grill and wine bar, we value strong relationships with our farmers and growers. We take pride in ensuring our team is well informed about the exceptional ingredients we use. Our 600+ bottle wine list is industry acclaimed, alongside our Michelin star and other accolades. With initiatives like our grain and cheese programme, we’re passionate about staff development and career satisfaction.

Responsibilities
  • Prioritise and enhance guest experience by focusing on excellent hospitality, guiding team members during service, and managing feedback.
  • Promote a positive work environment through professionalism, integrity, and strong work ethics aligned with Super 8 culture.
  • Host team meetings and team appraisals, encouraging growth and participation in training opportunities.
  • Be visible on the floor and in services, ensuring all guests are well looked after and noting any comments through the correct communication channels
  • Ordering and purchasing products and stock
  • Ensure employee compliance with internal and external policies and regulations
  • Leading services and delivering daily team briefings
  • Manage and operate POS systems
  • Prepare and monitor rotas, working flexibly around demands of the team and business
  • Maintain knowledge of our dishes and suppliers and train our junior team to ensure team members can confidently share our brand story with guests.
  • Collaborate with chefs to maintain consistency in dishes.
  • Understand food safety standards to uphold a 5-star EHO rating and support team development.
  • Promptly report and address site maintenance concerns, ensuring communication of actions taken.
  • Ensure that employees are trained on company values, job roles and responsibilities.
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