Benefits

Pulled from the full job description

• On-site parking

 

Full job description

Reports to: Senior Management / General Manager

Overview

Castle Grove Country House is a member of Ireland's Blue Book, with a farm-to-fork food ethos, an excellent wine cellar and an award-winning restaurant recognised for excellent customer service and fine dining. We're looking for a Restaurant Manager to maintain and elevate our restaurant standards and guest experience — leading a busy restaurant operation with strong food and beverage knowledge, and driving customer satisfaction and employee engagement.

Key Responsibilities

Operations & Guest Experience

• Manage a busy restaurant and its day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Identify customer needs and respond proactively to all concerns
• Monitor guest feedback and implement continuous service improvements
• Ensure exceptional guest service, consistency and professionalism throughout the operation

Team Leadership & Development

• Provide two-way communication and nurture an ownership environment with emphasis on motivation and teamwork
• Recruit, train, mentor and develop the restaurant team, fostering a positive work environment and high levels of employee engagement
• Work as part of the management team, deputising when necessary, and provide shift management cover as required
• Prepare rotas based on forecasted business levels and optimise staffing efficiency

Commercial Performance

• Manage and control labour costs and wage percentages
• Drive revenue growth through upselling initiatives, promotions and commercial strategies

Reporting

• Report to senior management on sales results, productivity and performance

Requirements

• Proven food and beverage management experience
• Strong food and beverage knowledge, with an appreciation of fine dining and wine
• Working knowledge of various computer software programmes, including MS Office
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Strong communication and leadership skills
• Guest-oriented and service-minded
• A hospitality degree, diploma or equivalent, though allowance may be made depending on previous experience

Pay: From €34,000.00 per year

Benefits:

• On-site parking

Work Location: In person