JOB DESCRIPTION – RESTAURANT MANAGER

The Tim Hortons Manager is responsible and accountable for the execution and delivery of all operational performance objectives resulting in guest satisfaction.

AS A QUALIFIED CANDIDATE, YOU FULFILL ON THE FOLLOWING CRITERIA:

• 1+ years of proven management experience at Tim Hortons
• Demonstrate a passion for guest service and creating exceptional guest experiences
• Pride yourself on building relationships with guests and your team
• Have strong operational experience
• Have a passion for coaching and mentoring and are comfortable delegating tasks
• Are ready to take on the full responsibility of running a Tim Hortons restaurant
• Enjoy leading a diverse team in a fast-paced environment
• Can Drive business sales
• Are able to engage others and develop high performance within your team
• Ability to work full-time and able to work a combination of days, evening, and weekend shifts
  Job Type: Full-time
  Pay: $19.00-$21.00 per hour
  Expected hours: 40 per week

Benefits:

• Discounted or free food
• On-site parking
• Store discount

Experience:

• Tim Hortons Management: 1 year (required)

Language:

• English (preferred)

Licence/Certification:

• legal status to work in Canada (required)

Work Location: In person
Expected start date: 2025-08-1

• Conducting Complete audits to be done every week (AF,CS,ECP,FS)
• The first 6 - 7 hours of your shift should be spent on floor training and coaching the team (No Office work to be done in these hours)
• Restaurant speed of service is monitored, and team performance is evaluated
• Identifying potential talents for growth and training them with proper direction
• Restaurant Manager to support the management with succession planning.
• Restaurant manager to ensure Drive-thru standards are met and the restaurant is in the bonus zone
• All equipment is maintained properly and fixed as per the need within 48 hours.
• Interacting with trainees, issuing verbal guidance to trainees, and answering their questions
• Making sure standards are followed by you and our team at all times (ex: career wear policy according to our organization standards)