Restaurant Manager / Retail Manager Mildura at Hungry Jack's ® Pty Ltd

Mildura, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

105000.0

Posted On

21 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Safety Leadership, Team Management, Guest Service, Business Planning, Profit and Loss Management, Inventory Management, Staff Training, Performance Evaluation, Conflict Resolution, Community Engagement, Rostering, Budgeting

Industry

Food and Beverage Services

Description

The Careers are Better at Hungry Jack's! Restaurant Manager – Retail Manager - Mildura South Australia Salary Range $85,000 -$105,000 + Super About Hungry Jack’s - ABN: 25 008 747 073 Hungry Jack’s® is a franchise of the international Burger King Corporation. With over 440 stores in Australia and more than 25,000 employees, we are an iconic Australian brand, delivering quality products within the Quick Service Restaurant industry. About the role This is a permanent full-time position; the applicant must hold and maintain a Food Safety Supervisor Certificate and/ or ServSafe Certification. The Restaurant/Retail Manager is responsible for the safe, effective and efficient operation of all aspects of the restaurant. You will be Guest obsessed, leading the delivery of outstanding Quality, Service and Cleanliness to our Guests. You will create a culture of inclusiveness that promotes Growth Mindset, People Power, 100% Guest Obsessed, Stronger Together and Make a Difference Your tasks will include: Providing Safety Leadership Manage day-to-day operations with a focus on safe work practices that are compliant with local legislation and Hungry Jack’s standards. Lead the Restaurant Safety Committee, utilising this team to spread the safety message across the restaurant. Manage employee, guest and contractor incidents and injuries and the employee Return to Work process in such a way that the employee is keen to get back to work in a safe and timely manner. Ensure safety and security procedures are enforced Creating a Guest Obsessed Culture Interview, hire, train and supervise your team to deliver exceptional guest service on every occasion, demonstrating a ‘guest obsession’. Evaluate employee performance, promotions, disciplinary discussions and resolve employee grievances appropriate to your role Ensure that guests receive prompt service and quality food Execute the National Marketing Plan to ensure our guests receive a consistent experience on every visit (correct pricing, marketing material displayed correctly) Responding to guest' inquiries and feedback about goods and services and provide appropriate corrective actions or escalation to ensure guest satisfaction with response Own (at a restaurant level) National incentive programs to improve the guest experience. Building the Brand (Business Planning) Utilise your Business Priority Plan to continually improve your Restaurant performance. Review business results regularly and communicate to your team, with clear action plans implemented to achieve improvement. Lead community engagement initiatives in your local area, to improve visibility and build brand loyalty. Leading a High Performing Team Create a culture that emphasises growth, trust and accountability. Build your Restaurant Team, to ensure effective shift coverage with productive and proficient Managers, Shift Supervisors and Crew. Develop and maintain a succession plan that engages and retains your internal talent pipeline. Partner with your Training Coach to execute the Restaurants Training Plan. Managing the Business (Profit and Controllables) Accurately project and monitor sales, to ensure rostering and ordering support our guest obsession. Planning and preparing work schedules and assigning staff to specific duties Manage controllables (via your Portfolio Leads) to achieve profit goals. Ensure regular stock take of inventory, maintain stock records, ensure alignment within budget Verify sales data, follow up on point of sales irregularities, monitor discount and vouchering Ensure accurate inventory ordering as per requirements for sales projections Skills /Experience AQF Associate Degree, Advanced Diploma or Diploma or at least 3 years relevant experience Requirements: All successful applicants for this position will be required to provide a National Police check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. How to apply If this sounds like the exciting opportunity you have been looking for then apply now. Hungry Jack’s is an Equal Opportunity Employer Give Back At Hungry Jack’s we don’t just want to make our customers happy. We also want to give something back to the community that supports us. So be a part of something bigger, like make-a-wish, sports and community event sponsorships and volunteering. Flexibility With over 420+ restaurants in Australia, chances are you’re not far from a Hungry Jack’s in Australia. And the hours we offer range from casual, part-time or full-time, varying from early morning to late at night. So you can balance it with sports, and school commitments – and a hectic social life, of course! Be Rewarded Hungry Jack’s staff perks include staff food discounts, service recognition, access to employee assistance programs and heaps of workplace flexibility.

Responsibilities

Responsible for the safe and efficient operation of the restaurant, focusing on quality, service, and cleanliness. Leads team development, business planning, and financial management to achieve profit goals and guest satisfaction.