Full job description

Restaurant Manager – Ribs & Rumps Williamstown

Full-Time | Williamstown, VIC

About Us

Ribs & Rumps Williamstown is a steakhouse focused on quality food, great service and a memorable dining experience. We are building a strong new team and are looking for passionate hospitality professionals who want to be part of establishing a high-performing venue.

A busy service environment and a strong focus on steaks, ribs, beverages and guest experience, this is an opportunity for an experienced hospitality leader to play an important role in shaping the team, culture and day-to-day operation of the venue.

About the Role

We are looking for an experienced, hands-on Restaurant Manager to lead our team and oversee the day-to-day operations of the restaurant.

Key Responsibilities

• Floor Operations & Service Excellence: Set and maintain high service standards, table pacing, floor execution and overall guest experience across all services.
• Steakhouse Operations: Maintain strong knowledge of steak cuts, cooking preferences, food presentation and steakhouse service standards, working closely with the kitchen team to ensure consistency and quality.
• Labour & Roster Management: Prepare weekly rosters, manage staffing levels and control labour costs while ensuring the restaurant is appropriately staffed during peak periods.
• Sales & Financial Performance: Monitor daily sales, labour costs, wastage, discounts, voids and POS transactions, supporting venue sales and profitability targets.
• Stock & Beverage Control: Assist with food and beverage ordering, stock control, wastage management and regular stocktakes while maintaining appropriate margins.
• Systems & SOPs: Implement and maintain opening/closing procedures, service checklists, operational standards and sequence-of-service procedures.
• Team Training & Development: Lead staff training covering menu and steak knowledge, service standards, upselling, customer service, POS procedures and RSA requirements.
• People & Culture: Recruit, onboard, coach and manage FOH staff performance while building a professional, accountable and high-performing team.
• Customer Experience: Handle customer feedback and complaints professionally and ensure issues are resolved quickly.
• Compliance & Standards: Ensure food safety, RSA, workplace health and safety and company procedures are consistently followed.

About You

• 2–3+ years' experience in restaurant management or a senior supervisory role
• Experience in a steakhouse, grill or high-volume restaurant highly desirable
• Strong leadership and people-management skills
• Good understanding of restaurant financials, labour and stock control
• Excellent customer service and communication skills
• Confident managing busy service periods
• Hands-on, organised and accountable
• Flexible availability including evenings, weekends and public holidays

What We Offer

• Full-time position
• Competitive salary based on experience
• Opportunity to build and lead a new restaurant team
• Supportive management environment
• Career growth and development opportunities
• Staff benefits

Location: Ribs & Rumps Williamstown, VIC

To apply: Please submit your resume and a brief summary of your restaurant management experience, availability and expected salary.

• Pay: $65,000.00 – $75,000.00 per year