About the role

This is a hands-on leadership role with real ownership of the guest experience and front-of-house operation. You'll be present during service, setting the tone and leading by example rather than managing from the sidelines.

Key responsibilities

• Lead services with warmth, confidence, and attention to detail
• Create an authentic, generous, and genuinely welcoming experience for every guest
• Build lasting relationships with our regulars and the wider Cambridge community
• Read the room and manage reservations, pacing, table flow, and guest expectations
• Recruit, train, mentor, and roster a professional and engaged front-of-house team
• Establish clear standards while creating a supportive, accountable, and enjoyable workplace
• Work closely with the owner and kitchen leadership team to deliver a cohesive food and beverage experience
• Take ownership of the beverage programme, with considerable freedom to develop our wine, beer, cocktail, and non-alcoholic offerings
• Manage wage costs, beverage margins, stock control, ordering, and waste
• Maintain high standards of liquor licensing, food safety, and health and safety compliance

About you

• At least two to three years' hospitality management experience, either as a Restaurant Manager or a strong Assistant Manager ready to take the next step
• A current New Zealand Manager's Certificate
• A natural presence on the floor and a genuine enjoyment of hosting
• The ability to lead calmly and decisively during busy services
• Strong instincts for service, atmosphere, timing, and the small details guests remember