3. GUEST SATISFACTION AND EXPERIENCE:

• Foster a culture of exceptional customer service, ensuring guests receive personalized attention and a memorable dining experience.
• Resolve guest inquiries, concerns, and complaints promptly and effectively.
• Continuously seek opportunities to enhance the guest experience through innovative ideas and best practices.

4. PERSONAL AND PROFESSIONAL GROWTH:

• Take ownership of your own personal and professional development by actively seeking opportunities to expand your skills and knowledge.
• Participate in training programs and workshops to enhance leadership abilities, operational expertise, and business acumen.
• Stay informed about industry trends, customer preferences, and Chick-fil-A initiatives to drive business growth.

QUALIFICATIONS AND SKILLS:

• Demonstrated leadership experience, preferably in a restaurant or hospitality environment.
• Excellent communication and interpersonal skills to effectively interact with team members, guests, and management.
• Strong problem-solving abilities and the ability to make sound decisions in a fast-paced environment.
• Proven track record of achieving operational excellence and driving results.
• Passion for personal and professional growth, with a proactive attitude towards skill development.
• Flexibility to work various shifts, including weekends and holidays.

REQUIREMENTS

• Must have working availability that aligns with the needs of the restaurant
• Must have a growth mindset and desire to improve and embrace feedback
• Must have a proven track record of reliability
• Must exhibit great hospitality skills
• Must have at least one year of previous leadership experience
  Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta’s Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America’s #1 fast food restaurant