Restaurant Operations Manager (Hourly Manager) at Raising Cane's

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

23 Sep, 26

Salary

0.0

Posted On

26 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Restaurant Management, Retail Management, Cash Handling, Shift Management, Customer Service, Food Safety, Staff Coaching, Microsoft Office, Analytical Skills, Verbal Communication, Written Communication, Problem Solving, Time Management, Operational Excellence, Team Leadership, Inventory Management

Industry

Restaurants

Description

Company Description At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Operations Managers: Medical Cover Competitive Pension Access to financial advisors for budget and retirement planning Crewmember Assistance Program Perks & Rewards for Restaurant Managers: Bi-Weekly Pay available Competitive pay + monthly bonus 28 paid Holidays a year** Early closure for company events Casual Work Attire Employee Discount Programs Job Description Your Role at Raising Cane’s: The Restaurant Operations Manager (ROM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane’s standards and culture in all areas of Restaurant operations. Your Impact and Responsibilities: Purpose of the position: Executes Restaurant operations functions Acts as manager on duty and opens and closes the Restaurant Manages cash handling and ensures accountability General to the role: Enforces Raising Cane’s policies and standards Executes shift management meeting Raising Cane’s operations and safety standards Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed Deploys Crewmembers during a shift Provides exemplary customer service Utilises reward and recognition program for the Crewmembers in the Restaurant Authorises employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.) Ensures cleanliness of the Restaurant and ensures the facility is in good working order Completes other duties as assigned Essential Functions: The following requirements describe what is needed to successfully perform the role. Take orders accurately, process payments efficiently, and communicate clearly Work safely around hot cooking equipment, cleaning supplies, and common ingredients like oil and flour Maintain a clean, safe Restaurant while following all food safety and company procedures Lead by example and uphold the standards of Raising Cane’s at all times. Demonstrates a ‘can do’ approach and coaches others to perform to their best ability. Qualifications Required Qualifications: Must be 18 years of age or older GCSEs or equivalent required 3+ years of Restaurant or retail management experience Must complete all required Raising Cane’s company training programs Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training Detail-oriented, organised and able to manage multiple priorities that may be constantly changing Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills Able to recognise and analyse problems, set goals, create and convert plans into action to solve problems Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly Additional Information Career Privacy Notice Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying Salary Type: Hourly Department Group: UK Management Department: Operations

Responsibilities

The Restaurant Operations Manager supports the Restaurant Leader in maintaining operational excellence and upholding company standards. Key duties include managing shifts, overseeing cash handling, and ensuring a clean, safe environment for both crew and customers.