JOB OVERVIEW

Reception Manager – Semi High-End Mediterranean Restaurant
We are seeking an experienced Reception Manager to join our team at a semi high-end mediterranean restaurant in west London. This is a fantastic opportunity for someone with strong hospitality experience who enjoys leading from the front and creating a smooth, welcoming guest experience to join our fun and dynamic team.

Responsibilities:

• Oversee the reception/front desk area, ensuring guests receive a warm and professional welcome.
• Manage and coordinate group bookings, private dining, and special requests.
• Liaise with the restaurant management team to ensure seamless service.
• Train, lead, and support the host/reception team.
• Handle guest queries and resolve any issues with professionalism.

Requirements:

• Previous experience as a Reception Manager or Senior Receptionist in a high-end or busy restaurant environment.
• Strong organizational skills, particularly with reservations and group bookings.
• Excellent communication and leadership skills.
• A professional, welcoming, and guest-focused approach.
• Experience using booking systems eg Open Table, Design my night.

Pay & Benefits:

• Supportive management team and positive working environment
• Opportunity to be part of a growing and respected restaurant

If you are passionate about hospitality, organized under pressure, and eager to deliver excellent service, we’d love to hear from you.
Exact location shared on interview
Apply today and join our team!
Job Type: Full-time
Pay: £15.00-£17.00 per hour
Expected hours: 35 – 45 per week

Language:

• English (required)

Work Location: In person
Expected start date: 26/08/202

• Oversee the reception/front desk area, ensuring guests receive a warm and professional welcome.
• Manage and coordinate group bookings, private dining, and special requests.
• Liaise with the restaurant management team to ensure seamless service.
• Train, lead, and support the host/reception team.
• Handle guest queries and resolve any issues with professionalism