Restaurant Reservationist at Madeline Hotel and Residences Auberge Resorts Collection

Aspen, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

20.0

Posted On

30 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Foodservice, Hospitality, Luxury Setting, Food Knowledge, Wine Knowledge, Reservation Management, Customer Service, Communication, Attention to Detail, Menu Knowledge

Industry

Hospitality

Description

Company Description Located in the heart of Aspen, Hotel Jerome, Auberge Collection, is one of the great hotels of the American West. The 135-year-old historic landmark, listed in the National Register of Historic Places, offers luxurious, contemporary accommodations and modern amenities that pay homage to the property’s iconic mountain spirit. The hotel’s two luxurious Residential Penthouses offer everything from private elevator entrances to spectacular mountain views. Sophisticated amenities include the legendary J-Bar, lauded as an Aspen institution; Michelin Guide-recommended Prospect; the après-ski favorite, the Living Room bar and lounge; the sultry underground speakeasy, Bad Harriet; the award-winning Yarrow spa; state-of-the-art fitness facilities; a ski concierge; and a heated outdoor pool and hot tub overlooking Aspen Mountain. For more information: auberge.com/hotel-jerome Follow Hotel Jerome on Facebook and Instagram @HotelJeromeAuberge The targeted compensation wage for this full time year round, non-exempt position is $20/hr. Job Description The Restaurant Reservationist is an integral part of the Food and Beverage team, ensuring a well orchestrated and seamless dining experience. The role involves efficiently receiving and recording guests' restaurant reservations while prioritizing the fulfillment of all requests and needs with a gracious touch. Receive and record guests' reservations whether in person, via phone and input them into Open Table ensuring Auberge Collection standards are met Assign reservations according to customer's request and knowledge of the restaurant and flow of business Ensure menus are up to date, clean & mark free Maintain a complete knowledge of menu and all related menu items Perform any other duties as assigned by Management. Qualifications A minimum of one-year experience in the foodservice / hospitality industry. Prior experience in a luxury setting and good knowledge of food and wine is preferred. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Benefits Package The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Apply and explore more career opportunities through the Auberge Collection career page. The application deadline for this role is December 1st, 2025. However, this position is often required year-round, and it's probable that it will be reposted in the future Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge. Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Responsibilities

The Restaurant Reservationist is responsible for efficiently receiving and recording guests' restaurant reservations. This role ensures a seamless dining experience by prioritizing guest requests and maintaining knowledge of the restaurant's operations.