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Restaurant Reservations / Hotel Calling Center at Cavo Tagoo Hotels
Athens, Attica, Greece -
Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

0.0

Posted On

25 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Communication skills, Organizational skills, Multitasking, Computer skills, Hotel operations, Reservation management, Call handling, Room service coordination, Problem solving

Industry

Hospitality

Description
· Answer and manage all incoming calls to ensure a prompt and courteous response. · Efficiently delegate calls to the appropriate departments or personnel within the hotel. · Handle room service requests, providing accurate and timely information to guests. · Manage restaurant reservations over the phone, demonstrating excellent communication and organizational skills. · Collaborate with various hotel departments to ensure seamless communication and guest satisfaction. · Uphold a thorough knowledge of hotel services and amenities, to effectively address guest inquiries. · Multitask effectively, balancing the demands of incoming calls, room service requests, and restaurant reservations. · Provide exceptional customer service, aiming to exceed guest expectations and contribute to a positive overall guest experience at Cavo Tagoo Mykonos. · Previous experience in a similar job minimum 2 years · Must be able to speak, read, write, and understand the primary language used in the workplace. · Requires good communication skills, both verbal and written. · Must possess basic computer skills. · General knowledge of the island where the hotel is located and its attractions. · Extensive knowledge of the hotel, its services, and facilities. · Competitive salary · Positive work environment Should you wish to be a member of our team, please send us your CV at hr@cavotagoo.com All applications will be treated in the strictest confidence.
Responsibilities
Manage incoming calls, restaurant reservations, and room service requests while ensuring excellent guest satisfaction. Collaborate with various hotel departments to maintain seamless communication and provide accurate information regarding hotel amenities.