At The National Golf Club of Canada, our goal is to have every Member and guest enjoy a “World-Class” golf experience with every visit. Our service goal is to consistently deliver the “wow factor” to our Members every time they come to the course. If your values include respect, integrity and loyalty and you believe in continuous improvement and have a great attitude…We want you on our team!

SUMMARY OF THE POSITION

Under the supervision of the Food and Beverage Management Team, the food runner is responsible of ensuring all Members and guests receive an exceptional world-class experience in the dining areas of the Clubhouse. A server assistant/food runner is expected to deliver food in a friendly, professional and knowledgeable manner.

· Provide professional, timely and friendly service to Members and guest, according to the National’s set standards as stated in the Food and Beverage Manual, to guarantee an exceptional experience
· Liaise between front and back of house to deliver food quickly and efficiently to Members and guests, to ensure a smooth, error free experience
· Demonstrate accurate knowledge of the full menu, wine and drink lists, dessert menu and other special menu items, as applicable, through menu explanation, wine pairing, food suggestions, etc.
· Stock supplies and prepare stations for service throughout the day, according to standards, to ensure operations run smoothly
· Assist servers to clear, and reset tables
· Maintain a clean and neat department always, complying with The National’s Health and Safety and the Occupational Health and Safety Act
· Perform other duties as necessary to help the team achieve success