QUALIFICATIONS

• Minimum of 2 years of experience in a fast-paced, food service environment preferred
• Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law
• Able to work a flexible schedule, perform multiple tasks and prioritize efficiently
• Cash handling experience
• Knowledge of sales techniques
• Knowledge of liquor and smoking laws
• Ability to determine signs of intoxication
• Knowledge of safety policies and procedures
• Effective communication skills (written and oral), strong interpersonal and customer service skills
• Basic math skills and ability to operate calculator, cash register and/or point of sale system

EDUCATION

• High school diploma or equivalent experience preferred

SKILLS/ABILITIES/PERSONAL CHARACTERISTICS

• Knowledge of Food Service Regulations
• Verbal and Written Communication
• Basic Math
• Customer Service
• Resolve Conflict
• Teamwork
• Friendliness
• Energy Level
• Thoroughness
• Efficiency

JOB PURPOSE

The Servers play an integral role in ensuring members and guests have an exceptional dining experience. The ideal candidate is attentive, welcoming, has a sense of urgency, and previous experience working in a fast-paced environment.

RESPONSIBILITIES

• Greet and seat members and guests
• Take food and beverage orders and accurately input into the point-of-sale system
• Recommend menu items
• Communicate food allergies or special nutrition needs to kitchen staff
• Ensure orders are filled quickly, accurately, and meet quality standards
• Provide attentive service by refilling drinks as needed and checking on the needs of the members and guests while dining
• Promptly address service issues and refer to management when necessary
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