SERVER REQUIREMENTS

• Proven restaurant serving or waiting experience
• “Guest First” Approach i.e. patience and understanding of guest needs
• Effective and Efficient problem solving and decision making skills
• Hands on experience in cashier duties and making change
• Excellent oral communication and people skills
• Ability to describe menu items with confidence and knowledge and sell the product
• Responsible, Trustworthy, Strong Work Ethic
• Attention to cleanliness and safety and adherence to specified standards
• Ability to follow specific instructions and adapt to new service standards/methods
• Team player, ability to collaborate with all staff to provide superior guest experience
• Team player, able to work well with others in an often-hectic environment
• Ability to work well under pressure and in a fast-paced environment
• Ability to follow all sanitation procedures; Health and Safety Certification an asset.
• Must possess a valid Ontario issued Smart Serve Certificate
  Job Type: Part-time
  Pay: $17.20 per hour

Benefits:

• Discounted or free food

Experience:

• Restaurant Serving: 2 years (required)

Work Location: In perso

• Prepare restaurant tables as per specific set up and sanitation guidelines
• Ensure customers are welcomed upon entrance to restaurant
• Guide guests through menu items, and provide information, selections, and suggestions for a complete food and beverage guest experience
• Highlight restaurant specials and promotional items that provide a full representation of the offerings available for all dining times: breakfast, lunch, dinner, late night, happy hour, early bird etc.
• Collaborate and coordinate with other restaurant servers and kitchen/bar staff
• Address complaints or guest issues positively and expediently
• Respond quickly and effectively to guest needs including providing bills and processing payment promptly
• Promote dedication from customers through full knowledge of menu, features, special menus etc.
• Hosting and seating guests with appropriate menus, documenting guest information on host charts.
• Basic food, coffee and / or dessert preparation and food portioning when required